Operations Manager

Unternehmensgruppe Theo Müller; Altofts; On-site; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Up to 15% annual bonus

4 x Life Assurance policy

£550 Car Allowance or Company Car

Partner Private Medical Insurance

25 days holiday plus bank holidays (r–

Enhanced Maternity & Paternity Leave

Enhanced Bereavement Leave

Pension Employer Contribution Scheme (

Exclusive access to Müller Rewards

Business Supplied IT Equipment

Concessionary products

Career Progression and Development

Free parking

Job summary

Müller UK & Ireland is seeking an Operations Manager to lead the Leeds logistics team, driving continuous improvement and ensuring legal and safety standards are met. You will oversee depot operations, staffing, and cost control while delivering strong customer service to internal and external stakeholders.

The role requires senior-level transport operations experience, outstanding leadership, and a data-driven mindset to guide decision-making and improvements across the site.

Qualifications

• Proven experience in senior-level transport operations.
• Strong leadership, coaching, and people management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with a proactive approach to problem-solving.
• ICT proficiency and data-driven decision-making skills.

Responsibilities

• Lead and develop a high-performing logistics team.
• Ensure compliance with Health & Safety and Environmental Management Systems.
• Manage depot operations, including rota planning, staffing, and cost control.
• Deliver against KPIs and OGSM targets.
• Drive customer service excellence for both internal and external stakeholders.
• Identify and implement cost-saving initiatives.
• Ensure legal compliance for drivers and vehicles.
• Conduct performance reviews, training, and disciplinary procedures.

Skills

Leadership

People management

Communication

Analytical thinking

Data-driven decision making

Problem solving

Health & Safety compliance

Education

GCSEs (A–C or equivalent)

Licence CPC Certification

IOSH Certification

Job description

We are seeking a dynamic and experienced Operations Manager to lead our Logistics team in Leeds. You’ll lead a high-performing team, drive continuous improvement, and ensure compliance with all legal and safety standards.

• Location: Leeds (WF6 1RY)
• Contract: Full Time/Permanent
• Shift: Monday-Friday (40 hours)
• Salary: Competative

Operations Manager Key Responsibilities;

• Lead and develop a high-performing logistics team.
• Ensure compliance with Health & Safety and Environmental Management Systems.
• Manage depot operations, including rota planning, staffing, and cost control.
• Deliver against KPIs and OGSM targets.
• Drive customer service excellence for both internal and external stakeholders.
• Identify and implement cost-saving initiatives.
• Ensure legal compliance for drivers and vehicles.
• Conduct performance reviews, training, and disciplinary procedures.
• Drive an inclusive culture and ensure Wellbeing, diversity and Inclusivity events are actively promoted at site level.

What We’re Looking For;

• Proven experience in senior-level transport operations.
• Strong leadership, coaching, and people management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with a proactive approach to problem-solving.
• ICT proficiency and data-driven decision-making skills.

Qualifications

Essential:

• Minimum 5 GCSEs (A–C or equivalent)
• Licence CPC Certification
• IOSH Certification

Desired:

• Experience in milk or food logistics
• Familiarity with unionized environments (e.g., USDAW)

Why Join Us?

You’ll be part of a forward-thinking logistics team within a leading dairy business, where innovation, teamwork, and excellence are at the heart of everything we do. If you’re ready to take ownership, inspire others, and make a real impact—this is the role for you.

In return for your dedication and leadership, we offer a range of benefits designed to support your wellbeing and professional growth;

• Up to 15% annual bonus
• 4 x Life Assurance policy
• £550 Car Allowance or Company Car
• Partner Private Medical Insurance
• 25 days holiday plus bank holidays (rising with service)
• Enhanced Maternity & Paternity Family Leave
• Enhanced Bereavement Leave
• Pension Employer Contribution Scheme (matched up to 8%)
• Exclusive access to Müller Rewards, offering a variety of online and in-store discounts
• Business Supplied IT Equipment
• Concessionary products
• Career Progression and Development Opportunities
• Free parking

Ready to lead the way in logistics ?

#hiring

You can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland