Operations Manager

Müller UK & Ireland; Altofts; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Up to 15% annual bonus

Life Assurance 4x

Car allowance or company car

Partner Private Medical Insurance

25 days holiday plus bank holidays

Enhanced Maternity & Paternity Leave

Enhanced Bereavement Leave

Pension employer contribution 8%

Müller Rewards discounts

Company IT equipment provided

Concessionary products

Career progression opportunities

Free parking

Job summary

Müller UK & Ireland is seeking an experienced Operations Manager to lead the Leeds logistics team. You will drive continuous improvement, ensure legal and safety compliance, and manage depot operations, staffing, and costs.

This role emphasizes KPI delivery and customer service excellence within a dairy logistics environment. The role demands senior-level transport operations experience, strong leadership, and a data-driven approach to problem solving.

Qualifications

• Proven experience in senior-level transport operations.
• Strong leadership, coaching, and people management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with a proactive approach to problem-solving.
• ICT proficiency and data-driven decision-making skills.

Responsibilities

• Lead and develop a high-performing logistics team.
• Ensure compliance with Health & Safety and Environmental Management Systems.
• Manage depot operations, including rota planning, staffing, and cost control.
• Deliver against KPIs and OGSM targets.
• Drive customer service excellence for internal and external stakeholders.
• Identify and implement cost-saving initiatives.
• Ensure legal compliance for drivers and vehicles.
• Conduct performance reviews, training, and disciplinary procedures.
• Drive an inclusive culture and promote wellbeing, diversity and inclusivity at site level.

Skills

Senior leadership

Transport operations

Communication

Analytical thinking

ICT proficiency

Education

GCSEs

CPC Certification

IOSH Certification

Job description

We are seeking a dynamic and experiencedOperations Managerto lead our Logistics team in Leeds. You'll lead a high-performing team, drive continuous improvement, and ensure compliance with all legal and safety standards.

• Location: Leeds (WF6 1RY)
• Contract:Full Time/Permanent
• Shift: Monday-Friday (40 hours)
• Salary:Competative

Operations ManagerKey Responsibilities;

• Lead and develop a high-performing logistics team.
• Ensure compliance with Health & Safety and Environmental Management Systems.
• Manage depot operations, including rota planning, staffing, and cost control.
• Deliver against KPIs and OGSM targets.
• Drive customer service excellence for both internal and external stakeholders.
• Identify and implement cost-saving initiatives.
• Ensure legal compliance for drivers and vehicles.
• Conduct performance reviews, training, and disciplinary procedures.
• Drive an inclusive culture and ensure Wellbeing, diversity and Inclusivity events are actively promoted at site level.

What We're Looking For;

• Proven experience in senior-level transport operations.
• Strong leadership, coaching, and people management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with a proactive approach to problem-solving.
• ICT proficiency and data-driven decision-making skills.

Qualifications

Essential:

• Minimum 5 GCSEs (A-C or equivalent)
• Licence CPC Certification
• IOSH Certification

Desired:

• Experience in milk or food logistics
• Familiarity with unionized environments (e.g., USDAW)

Why Join Us?

You'll be part of a forward-thinking logistics team within a leading dairy business, where innovation, teamwork, and excellence are at the heart of everything we do. If you're ready to take ownership, inspire others, and make a real impact-this is the role for you.

In return for your dedication and leadership, we offer a range of benefits designed to support your wellbeing and professional growth;

• Up to 15% annual bonus
• 4 x Life Assurance policy
• £550 Car Allowance or Company Car
• Partner Private Medical Insurance
• 25 days holiday plus bank holidays (rising with service)
• Enhanced Maternity & Paternity Family Leave
• Enhanced Bereavement Leave
• Pension Employer Contribution Scheme(matched up to 8%)
• Exclusive access to Müller Rewards, offering a variety of online and in-store discounts
• Business Supplied IT Equipment
• Concessionary products
• Career Progression and Development Opportunities
• Free parking

Ready to lead the way in logistics ?

You can find out more about Müller and what it's like to work for us