Operations Manager

Unternehmensgruppe Theo Müller; Ackton; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Up to 15% annual bonus

Life Assurance policy

Car allowance or company car

Partner private medical insurance

25 days holiday + bank holidays

Enhanced maternity & paternity leave

Enhanced bereavement leave

Pension employer contribution (8%)

Müller Rewards discounts

Company IT equipment

Concessionary products

Career progression opportunities

Free parking

Job summary

Unternehmensgruppe Theo Müller is seeking an experienced Operations Manager to lead our Logistics team in Leeds. You will drive performance, coach a high-caliber team, and ensure safety and regulatory compliance across all depot operations.

The role requires strong leadership, stakeholder management, and a data-driven approach to optimise costs and service levels. We offer a significant bonus program, a competitive benefits package, and opportunities for career progression within a leading dairy

Qualifications

• Proven experience in senior-level transport operations.
• Strong leadership, coaching, and people management skills.
• Analytical mindset with proactive problem solving.

Responsibilities

• Lead and develop a high-performing logistics team.
• Ensure compliance with Health & Safety and Environmental Management Systems.
• Manage depot operations, including rota planning, staffing, and cost control.
• Deliver against KPIs and OGSM targets.
• Drive customer service excellence for internal and external stakeholders.
• Identify and implement cost-saving initiatives.
• Ensure legal compliance for drivers and vehicles.
• Conduct performance reviews, training, and disciplinary procedures.
• Drive an inclusive culture and promote wellbeing, diversity and inclusivity at site level.

Skills

Leadership

Communication

Analytical thinking

ICT proficiency

Problem-solving

Education

GCSEs

CPC Certification

IOSH Certification

Tools

MS Office

Job description

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Department: Logistics & Supply Chain & Transport

Location: Normanton, ENG, GB, WF6 1RY

We are seeking a dynamic and experiencedOperations Managerto lead our Logistics team in Leeds. You'll lead a high-performing team, drive continuous improvement, and ensure compliance with all legal and safety standards.

• Contract:Full Time/Permanent
• Shift: Monday-Friday (40 hours)

Operations ManagerKey Responsibilities;

• Lead and develop a high-performing logistics team.
• Ensure compliance with Health & Safety and Environmental Management Systems.
• Manage depot operations, including rota planning, staffing, and cost control.
• Deliver against KPIs and OGSM targets.
• Drive customer service excellence for both internal and external stakeholders.
• Identify and implement cost-saving initiatives.
• Ensure legal compliance for drivers and vehicles.
• Conduct performance reviews, training, and disciplinary procedures.
• Drive an inclusive culture and ensure Wellbeing, diversity and Inclusivity events are actively promoted at site level.

What We're Looking For;

• Proven experience in senior-level transport operations.
• Strong leadership, coaching, and people management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with a proactive approach to problem-solving.
• ICT proficiency and data-driven decision-making skills.

Qualifications

• Minimum 5 GCSEs (A–C or equivalent)
• Licence CPC Certification to Transport manager certificate of professional Competence.
• IOSH Certification
• Experience in milk or food logistics
• Familiarity with unionized environments (e.g., USDAW)

Why Join Us?

You’ll be part of a forward-thinking logistics team within a leading dairy business, where innovation, teamwork, and excellence are at the heart of everything we do. If you're ready to take ownership, inspire others, and make a real impact—this is the role for you.

In return for your dedication and leadership, we offer a range of benefits designed to support your wellbeing and professional growth;

• Up to 15% annual bonus
• 4 x Life Assurance policy
• £550 Car Allowance or Company Car
• Partner Private Medical Insurance
• 25 days holiday plus bank holidays (rising with service)
• Enhanced Maternity & Paternity Family Leave
• Enhanced Bereavement Leave
• Pension Employer Contribution Scheme(matched up to 8%)
• Exclusive access to Müller Rewards, offering a variety of online and in-store discounts
• Business Supplied IT Equipment
• Concessionary products
• Career Progression and Development Opportunities
• Free parking