Operations Leader — People, Performance & Change

Valuation Office Agency; Lancashire; On-site; GBP 40,000 - 55,000; Full time

Job summary

A public sector agency in the UK is seeking an Operational Manager to lead and inspire a team towards achieving high-quality service delivery. The role focuses on performance management, promoting an inclusive work environment, and implementing continuous improvement initiatives. Ideal candidates will show strong leadership skills with a passion for fostering teamwork and innovation. This position may require travel, and flexible working arrangements are available.

Qualifications

• Experience in leading and managing operational teams.
• Ability to apply HR principles effectively.
• Understanding of performance metrics and operational delivery.

Responsibilities

• Lead and manage a team to achieve operational delivery targets.
• Recognize and resolve management issues within the team.
• Promote an inclusive working environment.
• Support the team through change initiatives.
• Monitor operational performance against strategic targets.
• Identify business needs and mitigate risks.

Skills

Leadership

Team management

Performance management

Communication

Change management

Quality Assurance

Innovation

Job description

A public sector agency in the UK is seeking an Operational Manager to lead and inspire a team towards achieving high-quality service delivery. The role focuses on performance management, promoting an inclusive work environment, and implementing continuous improvement initiatives. Ideal candidates will show strong leadership skills with a passion for fostering teamwork and innovation. This position may require travel, and flexible working arrangements are available.