Operations Lead

TN United Kingdom; Uxbridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Operations Lead to enhance their North West OOH service. In this dynamic role, you will supervise staff, conduct appraisals, and play a key part in staff recruitment and training. Your leadership skills will be crucial in motivating the team to deliver quality service. This position offers a rewarding environment where you can make a significant impact, working closely with staff, managers, and patients. If you're ready to take the next step in your career, this could be the perfect opportunity for you.

Qualifications

• Experience in supervising and managing operational staff.
• Ability to conduct appraisals and motivate teams.

Responsibilities

• Supervise and assist coordinators and operational staff.
• Conduct regular appraisals and audits to ensure service quality.

Skills

Leadership Skills

Problem Solving

Staff Management

Education

Relevant Supervisory Experience

Job description

About The Role

Are you a supervisor looking for a new environment, or do you feel that you need to take the next step in your career? If so, this could be the job for you!

As the Operations Lead in our North West OOH (Out of Hours) service, you will be supervising and assisting our coordinators and operational staff to ensure the smooth running of our service. Your responsibilities will include monitoring and evaluating their performance, conducting regular appraisals and audits to motivate staff in providing quality service.

You will also be involved in recruiting new staff and implementing training and workshops for both new and current employees as required. You will report to the Operations Manager on any issues that arise, prepare statistical data for meetings, and discuss plans to improve the service.

This role makes you an integral part of the office and an important point of contact for staff, managers, and patients alike. If you consider yourself a problem solver with leadership skills, you would thrive in this busy and rewarding environment.

The shift patterns for this role include a mixture of weekend, evening, and night shifts.