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Operations Executive

Insight Recruitment

Manchester

On-site

GBP 25,000 - 35,000

Full time

Yesterday
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Job summary

A leading recruitment agency in Manchester is seeking an Operations Executive to support administrative and operational functions. This role involves managing contractor and candidate processes, ensuring compliance, and enhancing operational efficiency. Ideal candidates will have strong communication and organizational skills, along with a background in recruitment. Join a dynamic team and contribute to a fast-paced environment focused on success.

Qualifications

  • Experience in an operational or administrative role preferred.
  • Proficiency in CRM and recruitment platforms.

Responsibilities

  • Oversee contractor management processes and compliance research.
  • Conduct onboarding and resolve timesheet queries.
  • Support sales and streamline payroll processes.

Skills

Communication
Organisational Skills
Problem-Solving
Attention to Detail
Team Player

Education

Previous experience in recruitment

Tools

CRM
Bullhorn

Job description

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Reporting To: Business Operations Manager

Location: Ancoats, Manchester

Job Purpose

The Operations Executive is responsible for providing essential support across various administrative, compliance, and operational functions in a fast-paced recruitment environment. This role ensures the smooth handling of contractor and candidate management processes, compliance research, office support, and reporting, contributing to the overall efficiency of the organisation.

Key Responsibilities

  • Drive Contractor & Assignment Success: Be the engine that keeps contracts running smoothly! Oversee extensions, finishes, and placement approvals. Manage assignment setups and draft impactful contracts while keeping our systems and portals running seamlessly.
  • Champion Candidate & Contractor Care: Create exceptional experiences by conducting onboarding and monitoring calls for our candidates and clients. Resolve timesheet and placement queries with efficiency and make every contractor feel supported from day one.
  • Global Compliance & Reporting: Dive into compliance research and ensure our processes are ahead of the curve for placements across the globe. Craft insightful reports to keep our operations transparent and effective.
  • Be a Systems & Office Support Guru: Tackle tech issues with confidence, manage our office supplies, and add your touch to memorable company events. Handle ad hoc tasks, stepping in to assist wherever needed to keep the office buzzing.
  • Support Sales & Streamline Payroll: Play a key role in supporting our sales team and resolving payroll timesheet queries, ensuring a smooth experience for all.
  • Innovate in Projects & Partner Engagement: Collaborate in new partner meetings, refine onboarding processes, and contribute your creativity to marketing projects and automation initiatives.

Qualifications and Skills

  • Experience: Previous experience in an operational or administrative role within the recruitment industry is preferred.
  • Technical Skills: Proficiency in CRM and recruitment platforms (e.g., Bullhorn) and other internal systems.
  • Communication: Strong verbal and written communication skills for effective interaction with candidates, contractors, and internal teams.
  • Organisational Skills: Exceptional ability to prioritise tasks, meet deadlines, and manage multiple responsibilities simultaneously.
  • Problem-Solving: Analytical mindset to address operational challenges and system issues efficiently.
  • Attention to Detail: High level of accuracy in handling contracts, timesheets, and compliance-related documentation.
  • Team Player: Collaborative approach and willingness to support various departments as needed.
Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative and Customer Service
  • Industries
    Staffing and Recruiting

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