Operations Coordinator: Logistics & Waste Services

E&E Group; Shaftesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK-based waste management company is seeking an Operations Coordinator in Shaftesbury. This permanent, full-time role involves coordinating waste bookings, managing customer communications, and supporting site safety. Ideal candidates will possess strong customer service skills, effective communication, and proficiency in Word and Excel. The company values sustainability and diversity, offering competitive salary and benefits.

Benefits

Competitive salary

Benefits package

Qualifications

• Confident and friendly telephone manner is essential.
• Strong customer service skills are required.
• Good literacy and numeracy for handling paperwork is necessary.
• Willingness to learn and grow.
• Ability to work independently as well as in a team.
• Competence in Microsoft Word and Excel is important.

Responsibilities

• Coordinate bookings for inbound and outbound waste.
• Manage phones and emails for support.
• Confirm quotations and prepare paperwork.
• Maintain accurate records.
• Create purchase orders when authorised.
• Support site inductions with the Health & Safety Manager.
• Welcome visitors and maintain the traffic schedule.
• Build and maintain the disposal route database.
• Work closely with management on load planning.
• Liaise with the Site Manager on packaged waste stock.
• Manage Garage round and oversee waste collections.
• Monitor driver compliance with working time directives.
• Ensure Digital Tacho Card downloads are completed.
• Check vehicle defect reports and arrange maintenance.

Skills

Customer service skills

Clear communication

Good literacy and numeracy

Ability to work independently

Competence in Word and Excel

Job description

A UK-based waste management company is seeking an Operations Coordinator in Shaftesbury. This permanent, full-time role involves coordinating waste bookings, managing customer communications, and supporting site safety. Ideal candidates will possess strong customer service skills, effective communication, and proficiency in Word and Excel. The company values sustainability and diversity, offering competitive salary and benefits.