Operations Coordinator: Full Training Provided

Recruitment Helpline Ltd; Dereham; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

On-site parking

Full training provided

Company events

Additional holidays after qualifying

Private medical insurance after period

Full sick pay after qualifying period

Job summary

The Operations Assistant role is based in Dereham, NR20, with a permanent, full-time contract and a salary of £27,000 per year. You will support the Operations Team by handling customer enquiries, following up after visits, preparing quotes and coordinating engineer scheduling.

We are looking for friendly, confident individuals with strong communication and organisational skills and a proactive approach to learning. Previous admin or customer service experience is advantageous.

Qualifications

• At least 1 year of customer service experience.
• At least 1 year of administrative experience.
• Excellent communications skills.
• Strong attention to detail.
• Good computer literacy.
• Positive, proactive attitude and willingness to learn.

Responsibilities

• Speaking with customers and handling enquiries.
• Following up after engineer visits.
• Preparing and sending quotes.
• Scheduling bookings and coordinating logistics.
• General operational and administrative support.

Skills

Customer service

Communication

Organisation

Positive attitude

Tools

Microsoft Office

Job description

The Operations Assistant role is based in Dereham, NR20, with a permanent, full-time contract and a salary of £27,000 per year. You will support the Operations Team by handling customer enquiries, following up after visits, preparing quotes and coordinating engineer scheduling.

We are looking for friendly, confident individuals with strong communication and organisational skills and a proactive approach to learning. Previous admin or customer service experience is advantageous.