Operations Coordinator: Contracts, Invoicing & Reporting

Bolt; Blacknest; On-site; GBP 28,000 - 34,000; Full time

Job summary

Bolt Technical are recruiting for an organised and proactive Business Operations Coordinator to support the operational, financial, and administrative functions of our clients' business. The successful candidate will coordinate contracts, invoicing, customer service activities, and performance reporting, working across multiple departments to ensure processes run smoothly and efficiently.

This is a permanent, full-time role with standard hours of Monday to Friday, 08:00–17:30, in a busy

Qualifications

• GCSEs in English and Mathematics.
• Experience in administrative, operations, or coordination roles.
• Strong organisational skills with ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Strong communication and relationship-building abilities.
• Experience with Simpro or similar systems.
• Proficient IT skills: Excel, Word, Outlook.

Responsibilities

• Manage end-of-project and contract documentation processes
• Process new Planned Preventative Maintenance (PPM) orders and manage PPM renewals
• Maintain and update contract information within Simpro, ensuring data accuracy and compliance
• Coordinate applications for Police Unique Response Numbers
• Liaise with monitoring companies to support seamless service delivery
• Assist with foreign travel arrangements and overseas travel checklists
• Manage maintenance invoicing processes, ensuring timely and accurate billing
• Raise and process invoices for remedial and small works projects
• Provide backup support for purchasing activities when required
• Generate KPI reports for internal teams and key customers
• Support data collection, performance monitoring, and reporting activities
• Provide backup support for incoming calls and the shared Mail@ inbox
• Publish the daily diary for Management and Office teams
• Deliver general administrative support across the business as required

Job description

Bolt Technical are recruiting for an organised and proactive Business Operations Coordinator to support the operational, financial, and administrative functions of our clients' business. The successful candidate will coordinate contracts, invoicing, customer service activities, and performance reporting, working across multiple departments to ensure processes run smoothly and efficiently.

This is a permanent, full-time role with standard hours of Monday to Friday, 08:00–17:30, in a busy