Contract Coordinator - Maternity Cover

Sharpsmart; Spennymoor; On-site; GBP 23,000 - 29,000; Full time

Job summary

Sharpsmart is seeking an organised Contract Coordinator to support set-up, administration and billing of customer contracts. You will work with internal teams to ensure data accuracy, and timely invoices, while maintaining complete contract records.

The role involves using internal systems and Excel, handling supplier data and supporting month-end activities. The ideal candidate has administration or finance support experience, strong IT and data skills, and a proactive, team-oriented approach

Qualifications

• Administration or finance support background is ideal.
• Strong IT and data skills, including confidence with Excel, Outlook and Word.
• Comfortable learning and using business systems such as CRM, ERP or contract-management tools.
• Good numerical ability with attention to accurate pricing, billing and data.
• Clear written and verbal communication, and ability to work with colleagues and suppliers.

Responsibilities

• Set up new customer contracts accurately on internal systems with complete customer, service, pricing and billing data.
• Maintain contract records including customer details, service requirements, pricing, supplier information and changes.
• Support preparation and processing of customer billing, ensuring invoices are raised on time.
• Assist with month-end activities by checking contract and billing data and supporting reporting.
• Provide supplier administration, including setting up records and handling routine queries.
• Input, check, reconcile and maintain contract, supplier and billing data in internal systems and Excel.
• Investigate straightforward system, data and billing queries and escalate complex issues.
• Collaborate with Finance, Commercial, Customer Service and operations to keep data accurate and available.
• Support contract changes, renewals and new service requests with updated records and pricing.
• Identify ways to improve administrative processes and reduce errors.
• Keep accurate, well-organised records in line with procedures and deadlines.

Skills

Excel

Data handling

Attention to detail

Organization

Communication

Numerical ability

Microsoft Word

Cross-functional collaboration

Tools

CRM/ERP systems

Contract management software

Microsoft 365

Job description

We are looking for an organised and detail-focused Contract Coordinator to join our team. This role will support the set-up, administration and billing of customer contracts, ensuring information is accurate, processes are followed and internal teams have the information they need to deliver a great service.

You will be confident using systems, working with data and managing a range of administrative tasks. This is an excellent opportunity for someone looking to develop their experience within contract administration, commercial support or operations.

• Set up new customer contracts accurately and promptly on internal systems, ensuring all customer, service, pricing and billing information is complete.
• Maintain contract records, including customer details, service requirements, pricing, supplier information and contractual changes.
• Support the preparation and processing of customer billing, ensuring invoices are raised accurately and within agreed timescales.
• Assist with month-end activities by checking contract and billing information, reviewing outstanding actions, resolving data issues and supporting reporting requirements.
• Provide day-to-day supplier administration, including setting up and maintaining supplier records, processing relevant documentation and responding to routine supplier queries.
• Use internal systems and Excel spreadsheets to input, check, reconcile and maintain contract, supplier and billing data.
• Investigate straightforward system, data and billing queries, resolving issues where possible and escalating more complex matters to the appropriate colleague.
• Work closely with Finance, Commercial, Customer Service and operational teams to make sure contract data is accurate, complete and available when needed.
• Support contract changes, renewals and new service requests by ensuring records, pricing and associated information are updated correctly.
• Help improve administrative processes by identifying missing information, duplicated activity, recurring errors or opportunities to make processes more efficient.
• Maintain accurate, well-organised records and documentation in line with internal procedures, audit requirements and agreed deadlines.

• Previous experience in an administration, finance administration, sales support, customer service or contract support.
• Strong IT and data skills, including confidence using Microsoft Excel, Outlook and Word.
• Comfortable learning and using business systems. Experience of a CRM, ERP, finance or contract-management system would be beneficial.
• Good numerical ability and an understanding of the importance of accurate pricing, billing and financial information.
• Excellent attention to detail and a structured, methodical approach to work.
• Strong organisational skills, with the ability to manage several routine tasks and meet recurring deadlines, including month-end.
• Clear written and verbal communication skills, with the confidence to work with colleagues, suppliers and internal stakeholders.
• A positive, flexible and team-oriented approach, with a willingness to support process improvements.