Interim Contract Coordinator

Sharpsmart UK; Spennymoor; On-site; GBP 28,000 - 36,000; Full time

Job summary

Sharpsmart UK is seeking a detail-oriented Contract Coordinator to join our team in the UK. You will support contract set-up, administration and billing, ensuring accurate information and compliant processes across the business.

You will work with Finance, Commercial and Customer Service teams to keep contract data current and visible, while developing process improvements and strong internal controls.

Qualifications

• Previous experience in administration or sales support.
• Strong IT and data skills with MS Excel, Outlook and Word.
• Experience with CRM/ERP or contract-management systems is a plus.
• Good numerical ability for pricing, billing and finance data.
• Attention to detail and a methodical approach to work.
• Strong organisational skills and ability to meet deadlines.
• Clear written and verbal communication with colleagues and suppliers.
• Positive, flexible and team-oriented attitude.

Responsibilities

• Set up new customer contracts accurately on internal systems.
• Maintain contract records including pricing and supplier data.
• Process customer billing and ensure invoices are timely.
• Support month-end activities and reporting.
• Handle supplier administration and routine queries.
• Input and reconcile contract data in Excel and internal systems.
• Investigate data and billing queries and escalate complex issues.
• Collaborate with Finance, Commercial and Customer Service teams.

Skills

Attention to detail

Organisational skills

Communication skills

Teamwork

Process improvement

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

CRM/ERP/Contract-management systems

Job description

We are looking for an organised and detail-focused Contract Coordinator to join our team. This role will support the set-up, administration and billing of customer contracts, ensuring information is accurate, processes are followed and internal teams have the information they need to deliver a great service.

You will be confident using systems, working with data and managing a range of administrative tasks. This is an excellent opportunity for someone looking to develop their experience within contract administration, commercial support or operations.

What you'll be doing

• Set up new customer contracts accurately and promptly on internal systems, ensuring all customer, service, pricing and billing information is complete.
• Maintain contract records, including customer details, service requirements, pricing, supplier information and contractual changes.
• Support the preparation and processing of customer billing, ensuring invoices are raised accurately and within agreed timescales.
• Assist with month-end activities by checking contract and billing information, reviewing outstanding actions, resolving data issues and supporting reporting requirements.
• Provide day-to-day supplier administration, including setting up and maintaining supplier records, processing relevant documentation and responding to routine supplier queries.
• Use internal systems and Excel spreadsheets to input, check, reconcile and maintain contract, supplier and billing data.
• Investigate straightforward system, data and billing queries, resolving issues where possible and escalating more complex matters to the appropriate colleague.
• Work closely with Finance, Commercial, Customer Service and operational teams to make sure contract data is accurate, complete and available when needed.
• Support contract changes, renewals and new service requests by ensuring records, pricing and associated information are updated correctly.
• Help improve administrative processes by identifying missing information, duplicated activity, recurring errors or opportunities to make processes more efficient.Maintain accurate, well-organised records and documentation in line with internal procedures, audit requirements and agreed deadlines.

About you

• Previous experience in an administration, finance administration, sales support, customer service or contract support.
• Strong IT and data skills, including confidence using Microsoft Excel, Outlook and Word.
• Comfortable learning and using business systems. Experience of a CRM, ERP, finance or contract-management system would be beneficial.
• Good numerical ability and an understanding of the importance of accurate pricing, billing and financial information.
• Excellent attention to detail and a structured, methodical approach to work.
• Strong organisational skills, with the ability to manage several routine tasks and meet recurring deadlines, including month-end.
• Clear written and verbal communication skills, with the confidence to work with colleagues, suppliers and internal stakeholders.
• A positive, flexible and team-oriented approach, with a willingness to support process improvements.