Operations Coordinator: Admin, Logistics & Customer Care

Maintech Recruitment; Stafford; In loco; GBP 27.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training and development

Progression opportunities

Friendly team

Descrizione del lavoro

Maintech Recruitment are supporting an award-winning environmental engineering business in the UK. As Operations Assistant you will coordinate enquiries, orders and deliveries, working with operations, compliance, warehouse and technical teams to keep the day-to-day moving smoothly.

You will handle customer queries by phone and email, prepare quotations, raise purchase orders, arrange transport, keep CRM data up to date and support cross-functional teams in a fast-paced, growing company.

Competenze

• Experience in administration, customer service, sales support or coordination roles would be beneficial.
• Highly organised with good attention to detail and the ability to juggle several tasks at once.
• Clear, confident communicator who is comfortable dealing with customers, suppliers and colleagues.
• IT savvy and happy learning new business systems, including using AI tools day to day.
• Calm and practical when things get busy, taking ownership of tasks through to completion.
• Adaptable team player who enjoys variety and working across different areas of a business.

Mansioni

• Handle incoming customer enquiries by phone and email, resolving them or routing them to the right person.
• Prepare and issue customer quotations, following up to keep track of open opportunities.
• Process customer orders and raise Purchase Orders, liaising with suppliers where needed.
• Arrange transport, couriers and logistics for customer deliveries and incoming goods.
• Keep the CRM, ordering and other business systems accurate and up to date.
• Follow up with customers after delivery and support the warehouse and technical teams with day-to-day admin and problem solving.

Conoscenze

Administration experience

Customer service

Organised

IT literacy

Clear communicator

Strumenti

CRM systems

AI tools

Descrizione del lavoro

Maintech Recruitment are supporting an award-winning environmental engineering business in the UK. As Operations Assistant you will coordinate enquiries, orders and deliveries, working with operations, compliance, warehouse and technical teams to keep the day-to-day moving smoothly.

You will handle customer queries by phone and email, prepare quotations, raise purchase orders, arrange transport, keep CRM data up to date and support cross-functional teams in a fast-paced, growing company.