Operations Coordinator — Logistics & Field Mobilisation

Tate; Reigate; On-site; GBP 32,000 - 35,000; Full time

Job summary

Tate Recruitment, in partnership with a growing specialist industrial repair solutions business, is seeking an Operations Coordinator in Reigate. You will coordinate technician schedules, mobilisations, travel logistics and customer communications to ensure rapid, high-quality service across the UK and internationally.

Backed by a collaborative team, you will maintain records, use CRM systems, and support day-to-day operations, with a focus on organisation, problem solving and delivering

Qualifications

• Previous experience within operations, logistics, coordination or scheduling.
• Calm under pressure and able to make decisions in a fast-paced environment.
• Strong communication skills with a customer-focused approach.
• Confident using business systems, databases and Microsoft Office.
• A proactive team player who enjoys taking ownership and solving problems.

Responsibilities

• Coordinating technician schedules and emergency repair mobilisations
• Handling incoming customer enquiries and emergency calls professionally and efficiently
• Organising flights, hotels, vehicle hire and accommodation for technicians
• Liaising with customers, technicians, carriers and warehouse teams to ensure seamless project delivery
• Monitoring ongoing jobs and proactively resolving logistical challenges
• Managing equipment movements, packing lists and shipping documentation
• Maintaining accurate records and updating internal systems including CRM platforms
• Supporting day-to-day operational administration and reporting
• Building strong relationships with both internal and external stakeholders

Skills

Highly organised

Calm under pressure

Strong communication

Proactive team player

Microsoft Office

Tools

Microsoft Office

Job description

Tate Recruitment, in partnership with a growing specialist industrial repair solutions business, is seeking an Operations Coordinator in Reigate. You will coordinate technician schedules, mobilisations, travel logistics and customer communications to ensure rapid, high-quality service across the UK and internationally.

Backed by a collaborative team, you will maintain records, use CRM systems, and support day-to-day operations, with a focus on organisation, problem solving and delivering