Operations Contract Administrator

Pareto Facilities Management Ltd; London; Remote; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking an Operations Contract Administrator to join their team. This role offers a unique opportunity to manage client communications and oversee contractor activities while working remotely. You will play a crucial part in ensuring tasks are logged, jobs are tracked, and all client queries are resolved promptly. With a focus on administration and communication, this position is perfect for someone looking to grow their career in facilities management. Join a dynamic team where your contributions will make a significant impact in maintaining high service standards.

Qualifications

• Strong administration skills and attention to detail are essential.
• Experience overseeing contractors is required for this role.

Responsibilities

• Monitor client email inbox and log jobs efficiently.
• Input and track jobs on the CAFM system while allocating tasks.

Skills

Administrative Experience

Helpdesk Experience

Contractor Oversight

Administration Skills

Microsoft Office Proficiency

Communication Skills

Attention to Detail

Tools

CAFM System

Microsoft Office

Job description

Join to apply for the Operations Contract Administrator role at Pareto Facilities Management Ltd

Salary: £25,500
Location: remote/home-based
Hours: 40 hours a week, flexible (8am – 5pm)
Role Type: Permanent

Pareto is currently seeking an Operations Contract Administrator to join us on a full-time basis, based remotely. Occasional visits to client sites will be required, with expenses paid.

Responsibilities include but are not limited to:

• Monitoring the client email inbox and logging jobs
• Inputting and tracking reactive jobs on the CAFM system
• Monitoring open jobs, chasing engineers for updates, and allocating jobs to engineers and contractors
• Raising purchase orders for engineers and team members as needed
• Allocating PPM tasks to engineers and contractors
• Scanning compliance documentation (in-house and sub-contractor)
• Closing completed jobs and uploading associated paperwork
• Providing helpdesk cover for the wider team during leave periods
• Ensuring client queries are addressed to completion
• Attending meetings as required
• Reviewing documentation and raising issues with the Account Manager
• Monitoring upcoming inspections and coordinating dates with subcontractors and the Account Manager
• Following up on subcontractor paperwork/certificates related to completed works/inspections
• Raising remedial actions following works or inspections
• Assisting with the raising of quotes
• Assessing the completeness and appropriateness of subcontractor RAMS

Key Requirements:

• Previous administrative experience (desirable)
• Helpdesk experience (desirable)
• Experience overseeing contractors (required)
• Strong administration skills
• Proficiency in Microsoft Office
• Excellent communication skills, both telephone and email
• Attention to detail

Additional Information:

• Seniority level: Entry level
• Employment type: Contract
• Job function: Management and Manufacturing
• Industry: Facilities Services