Operations Assistant

Adinstruments-Nz-Limited; Oxford; Hybrid; GBP 26,000 - 34,000; Part time

Benefits offered by this job

Hybrid working

Training opportunities

Oxford office

Job summary

ADInstruments seeks a detail-oriented Operations Assistant in Oxford to integrate financial administration, logistics, customer support, and health and safety compliance. You will manage accounts, equipment logistics, and customer records while acting as a First Aider and Fire Warden.

The role is a part-time position (4 days/week) hybrid in our Oxford office, with 3 days in the office and one remote day per week after training.

Qualifications

• Experience in customer service and handling potentially challenging conversations.
• Experience with financial IT systems (NetSuite, Salesforce).
• Strong Excel/Google Sheets and organizational skills.

Responsibilities

• Maintain financial administration and accounts.
• Manage equipment logistics and customer records.
• Ensure health and safety compliance as First Aider and Fire Warden.
• Support logistics, customer support, and cross-functional teams.

Skills

Customer relationships

Stakeholder communication

Customer service

Accounts payable/receivable

Organizational skills

Confidentiality

Financial IT systems

Excel / Sheets

Attention to detail

Verbal & written comms

Self-motivation

Teamwork

Tools

NetSuite

Salesforce

Banking platforms

Microsoft Excel

Google Sheets

Job description

The Business

ADInstruments provides innovative solutions that empower scientific discovery and education in the life sciences. With 180 staff globally, 13 offices, and an extensive distribution network, we’re a trusted partner to researchers and educators worldwide.

About the role

We are seeking a detail-oriented Operations Assistant for our Oxford team. In this versatile role, you will connect financial administration, logistics, customer support, and health and safety compliance—managing accounts, equipment logistics, customer records, and workplace safety as a First Aider and Fire Warden.

What’s in it for you

At ADInstruments, we are making science easier. We are passionate about supporting education and research through innovative technology, and we are proud of our collaborative and inclusive culture. You’ll have the opportunity to work closely with cross-functional teams including Sales, Support, Marketing, and Operations while developing broad experience across financial IT systems, logistics management, and workplace safety. We offer a flexible, hybrid working environment, opportunities for learning and development, and a culture built on trust, collaboration, and meaningful contribution.

Skills and Experience

• Ability to establish and maintain excellent customer relationships, both internally and externally at all levels.
• Strong communication with stakeholders at all levels.
• Experience in customer service, including handling potentially challenging conversations.
• Experience in A/R & A/P is advantageous.
• Excellent organisational skills such as time management and prioritising.
• Ability to maintain strict confidentiality.
• Prior experience with financial IT systems, including NetSuite and Salesforce, and banking platforms is advantageous.
• Highly competent in Microsoft Office/G-Suite products, in particular Excel or Google Sheets.
• Excellent attention to detail while working under pressure.
• Advanced verbal and written communication skills.
• Self-motivated, with the ability to work independently and as part of a team.

This is a part time position, 4 days a week based in our Oxford office. The role requires 3 days in the office, with the option to work remotely 1 day per week once your initial training period is complete.

To view a job description, click here.

Applications close 1 November 2026.