Operations Assistant

ADInstruments NZ Limited; Oxford; Hybrid; GBP 26,000 - 34,000; Part time

Benefits offered by this job

Hybrid working environment

Learning and development opportunities

Supportive culture

Job summary

ADInstruments NZ Limited in Oxford is seeking a detail-oriented Operations Assistant to join our Oxford team. You will connect financial administration, logistics, customer support, and health and safety compliance—managing accounts, equipment logistics, customer records, and workplace safety as a First Aider and Fire Warden.

This is a part-time 4-day-a-week role based in our Oxford office with an option to work remotely 1 day per week after training, in a flexible hybrid environment.

Qualifications

• Ability to establish and maintain excellent customer relationships.
• Strong communication with stakeholders at all levels.
• Experience in customer service and handling potentially challenging conversations.
• Experience in A/R & A/P is advantageous.
• Excellent organisational skills including time management.

Responsibilities

• Coordinate financial administration and logistics.
• Support customer records management.
• Ensure health and safety compliance; First Aider and Fire Warden duties.
• Manage accounts and equipment logistics.
• Work in a hybrid Oxford office with occasional remote day.

Skills

Customer relationships

Stakeholder communication

Customer service

Confidentiality

Time management

Attention to detail

Verbal communication

Written communication

Independent worker

Team collaboration

Tools

NetSuite

Salesforce

Excel/Sheets

Banking platforms

Job description

The Business

ADInstruments provides innovative solutions that empower scientific discovery and education in the life sciences. With 180 staff globally, 13 offices, and an extensive distribution network, we’re a trusted partner to researchers and educators worldwide.

About the role

We are seeking a detail-oriented Operations Assistant for our Oxford team. In this versatile role, you will connect financial administration, logistics, customer support, and health and safety compliance—managing accounts, equipment logistics, customer records, and workplace safety as a First Aider and Fire Warden.

What’s in it for you

At ADInstruments, we are making science easier. We are passionate about supporting education and research through innovative technology, and we are proud of our collaborative and inclusive culture. You’ll have the opportunity to work closely with cross-functional teams including Sales, Support, Marketing, and Operations while developing broad experience across financial IT systems, logistics management, and workplace safety. We offer a flexible, hybrid working environment, opportunities for learning and development, and a culture built on trust, collaboration, and meaningful contribution.

Skills and Experience

• Ability to establish and maintain excellent customer relationships, both internally and externally at all levels.
• Strong communication with stakeholders at all levels.
• Experience in customer service, including handling potentially challenging conversations.
• Experience in A/R & A/P is advantageous.
• Excellent organisational skills such as time management and prioritising.
• Ability to maintain strict confidentiality.
• Prior experience with financial IT systems, including NetSuite and Salesforce, and banking platforms is advantageous.
• Highly competent in Microsoft Office/G-Suite products, in particular Excel or Google Sheets.
• Excellent attention to detail while working under pressure.
• Advanced verbal and written communication skills.
• Self-motivated, with the ability to work independently and as part of a team.

This is a part time position, 4 days a week based in our Oxford office. The role requires 3 days in the office, with the option to work remotely 1 day per week once your initial training period is complete.

To view a job description, click here.

Applications close 1 November 2026.