Operations Assistant

TIP Group; Manchester; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

£1,000 employee referral bonus

Private Healthcare for You & YourLoved

Annual contribution towards your well‑

Job summary

TIP Group in Manchester is seeking an Operations Assistant to support sourcing and servicing operations from inquiry to on-hire and off-hire. You will help manage documentation, ensure compliance, and keep our service levels high.

Join a hands-on team that values your input, offers a positive culture, and rewards dedication with benefits such as private healthcare, pension, and growth opportunities.

Qualifications

• Good customer care and communication with a professional telephone manner.
• Proactive mindset and ownership in your work.
• A good sense of humour; you work hard and you like a laugh too.

Responsibilities

• Organise customers' sourcing from request to on-hire/off-hire, overseeing servicing, documentation and compliance.
• Collaborate with a hands-on team that values your input.
• Liaise with customers, vendors and branches to arrange servicing, MOT bookings, repairs and create/update purchase orders and service sheets.

Skills

Customer care

Communication

Proactive mindset

Job description

We’re TIP Group – a proud Great Place to Work® – and we’re looking for a Operations Assistant to join our team.

What You’ll Be Doing

• Organising customers’ sourcing requirements from request through to on-hire and off-hire, managing servicing, documentation, and compliance
• Working closely with a supportive, hands-on team that values your input
• Liaising with customers, vendors, and branches to arrange servicing, MOT bookings, and repairs, raising work and purchase orders, validating service sheets, and ensuring accurate system updates

What You’ll Bring

• Good customer care and communication skills with a professional telephone manner
• A proactive mindset and a sense of ownership in your work
• A good sense of humour – we work hard, but we like a laugh too

Why TIP?

Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. It’s how we roll.

Benefits Include

• £1,000 employee referral bonus
• Private Healthcare for You & Your Loved Ones
• Annual contribution towards your well-being
• Pension Scheme with Aviva
• Income Protection available in case of long-term sickness or disability
• Life Assurance (up to 3x annual base salary)
• Ability to buy up to 4 additional days for more holidays!
• Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)

See why people love working at TIP and explore our benefits — learn more here!

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