Operations Assistant

Wolseley; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched)

Bonuses potential

Enhanced maternity/adoption leave

Discounts (online & high street)

Job summary

Wolseley is seeking an Operations Assistant for the Dagenham branch to support customer orders and daily branch activities. You will handle quotes, orders, deliveries and assist across the trade counter while maintaining high service standards.

This permanent role is full-time (40 hours weekly) and based in Dagenham, offering opportunities to grow within the Wolseley Group and develop a broad range of branch skills.

Qualifications

• Customer service experience is required.
• Dependable team player with a strong work ethic.
• Strong administration background.
• Warehouse experience.
• Adaptable to work in different areas of the branch.

Responsibilities

• Fulfilling customer requirements, processing quotes and orders from start to finish.
• Putting away deliveries into allocated areas.
• Assisting the team in all areas of the branch including the trade counter to meet customer requirements.
• Liaising with customers and suppliers by phone.
• This is a permanent, full-time position, working 40 hours per week, Monday to Friday, 7:30am - 16:30pm.

Skills

Customer service

Team player

Administration

Warehouse

Adaptable

Job description

Job role

As an Operations Assistant based in Dagenham you will be responsible for:

• Fulfilling customer's requirements, processing quotes and orders and managing the order from start to finish
• Putting away deliveries into allocated areas
• Assisting the team in all areas of the branch including the trade counter and where needed to ensure customer requirements are met
• Liaising with customers and suppliers on the phone
• This is a permanent, full-time position working 40 hours per week, Monday to Friday 7:30am - 16:30pm.

Requirements

• Customer service experience
• Dependable team player, prepared to support in all areas of the branch with a strong work ethic
• Strong administration background
• Warehouse experience
• Adaptable to work in different areas of the branch depending on the needs of the branch/customer

Benefits

Competitive Salary + Bonus + Excellent Benefits

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts.

About Us

Operations Assistant - Dagenham - Managed Services

So, who are we? We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.