Operations Assistant (m/f/x)

TIP Group; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Private Healthcare

Pension with Aviva

Life Assurance (up to 3x annual base)

Job summary

TIP Group in Leeds seeks an Operations Assistant to join a busy team. You will organise customers’ sourcing from request through to on-hire and off-hire, manage servicing, documentation, and compliance, while liaising with customers, vendors and branches to arrange servicing, MOT bookings, and repairs.

The role emphasizes proactive ownership, strong customer care and a light-hearted team culture that values input and growth.

Qualifications

• Customer care and communication skills required.
• Proactive mindset and sense of ownership.
• A good sense of humour to fit a fast-paced team environment.

Responsibilities

• Organise customers’ sourcing from request through on-hire/off-hire, manage servicing, documentation and compliance.
• Liaise with customers, vendors and branches to arrange servicing, MOT bookings and repairs, raise work and purchase orders, validate service sheets and update systems.

Skills

Customer care

Communication

Proactive mindset

Humour

Job description

We’re TIP Group – a proud Great Place to Work® – and we’re looking for a skilled and motivated Operations Assistant to join our team.

If you’re passionate about delivering excellent service, enjoy a fast-paced, hands-on environment, and like being part of a team that keeps things moving, keep reading — this could be your best career move yet.

What You’ll Be Doing

• Organising customers’ sourcing requirements from request through to on-hire and off-hire, managing servicing, documentation, and compliance
• Working closely with a supportive, hands-on team that values your input
• Liaising with customers, vendors, and branches to arrange servicing, MOT bookings, and repairs, raising work and purchase orders, validating service sheets, and ensuring accurate system updates

What You’ll Bring

• Good customer care and communication skills with a professional telephone manner
• A proactive mindset and a sense of ownership in your work
• A good sense of humour – we work hard, but we like a laugh too

Why TIP?

Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. It’s how we roll.

Benefits Include

• £1,000 employee referral bonus
• Private Healthcare for You & Your Loved Ones
• Annual contribution towards your well-being
• Pension Scheme with Aviva
• Income Protection available in case of long-term sickness or disability
• Life Assurance (up to 3x annual base salary)
• Ability to buy up to 4 additional days for more holidays!
• Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)

See why people love working at TIP and explore our benefits — learn more here!

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