Operations Assistant

TIP Group; Knottingley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Employee referral bonus

Private healthcare

Well-being allowance

Pension (Aviva)

Income protection

Life Assurance (up to 3x salary)

Additional holiday days

Awards & recognition

Job summary

TIP Group is hiring an Operations Assistant in Knottingley. You will manage sourcing requests from initial inquiry through on-hire and off-hire processes, coordinate servicing, documentation, and compliance, and work with a collaborative team to ensure operations run smoothly.

You'll liaise with customers, vendors and branches for servicing, MOT bookings and repairs, while raising orders and validating service sheets in our systems. A proactive, humorous team player will thrive here.

Qualifications

• Good customer care and communication skills with a professional telephone manner.
• A proactive mindset and a sense of ownership in your work.
• A good sense of humour – we work hard, but we like a laugh too.

Responsibilities

• Organising customers’ sourcing requirements from request through to on-hire and off-hire, managing servicing, documentation, and compliance.
• Working closely with a supportive, hands-on team that values your input.
• Liaising with customers, vendors, and branches to arrange servicing, MOT bookings, and repairs, raising work and purchase orders, validating service sheets, and ensuring accurate system updates.

Skills

Customer care

Communication

Telephone etiquette

Ownership mindset

Proactive

Team player

Job description

We’re TIP Group – a proud Great Place to Work® – and we’re looking for a skilled and motivated Operations Assistant to join our team. If you’re passionate about delivering excellent service, enjoy a fast-paced, hands-on environment, and like being part of a team that keeps things moving, keep reading — this could be your best career move yet.

What You’ll Be Doing

• Organising customers’ sourcing requirements from request through to on-hire and off-hire, managing servicing, documentation, and compliance
• Working closely with a supportive, hands-on team that values your input
• Liaising with customers, vendors, and branches to arrange servicing, MOT bookings, and repairs, raising work and purchase orders, validating service sheets, and ensuring accurate system updates

What You’ll Bring

• Good customer care and communication skills with a professional telephone manner
• A proactive mindset and a sense of ownership in your work
• A good sense of humour – we work hard, but we like a laugh too

Why TIP?

Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. It’s how we roll.

Benefits Include:

• £1,000 employee referral bonus
• Private Healthcare for You & Your Loved Ones
• Annual contribution towards your well-being
• Pension Scheme with Aviva
• Income Protection available in case of long-term sickness or disability
• Life Assurance (up to 3x annual base salary)
• Ability to buy up to 4 additional days for more holidays!
• Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)

See why people love working at TIP and explore our benefits — learn more here!

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