Operations Assistant — Logistics & Customer Care

TIP Group; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Private Healthcare

Pension with Aviva

Life Assurance (up to 3x annual base)

Job summary

TIP Group in Leeds seeks an Operations Assistant to join a busy team. You will organise customers’ sourcing from request through to on-hire and off-hire, manage servicing, documentation, and compliance, while liaising with customers, vendors and branches to arrange servicing, MOT bookings, and repairs.

The role emphasizes proactive ownership, strong customer care and a light-hearted team culture that values input and growth.

Qualifications

• Customer care and communication skills required.
• Proactive mindset and sense of ownership.
• A good sense of humour to fit a fast-paced team environment.

Responsibilities

• Organise customers’ sourcing from request through on-hire/off-hire, manage servicing, documentation and compliance.
• Liaise with customers, vendors and branches to arrange servicing, MOT bookings and repairs, raise work and purchase orders, validate service sheets and update systems.

Skills

Customer care

Communication

Proactive mindset

Humour

Job description

TIP Group in Leeds seeks an Operations Assistant to join a busy team. You will organise customers’ sourcing from request through to on-hire and off-hire, manage servicing, documentation, and compliance, while liaising with customers, vendors and branches to arrange servicing, MOT bookings, and repairs.

The role emphasizes proactive ownership, strong customer care and a light-hearted team culture that values input and growth.