Operations Assistant

Radius; Crewe; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Bonus potential

Core benefits

Friendly culture

Job summary

Radius is looking for an Operations Assistant to join our Crewe office. You will own end-to-end operational processes for several products, importing, processing and validating high volumes of transactional data so transactions are ready for invoicing.

The role involves resolving data issues, daily/weekly reconciliations, trend analysis, and monitoring service levels. You will work with other departments to maintain processes and drive improvements.

Qualifications

• Degree level with a minimum 2:2 (Lower Second Class Honours).
• Able to reconcile large volumes of data accurately.
• Proficient in Excel, including pivot tables and lookups.

Responsibilities

• End-to-end operational processes for multiple products.
• Import, process and validate high volumes of transactional data.
• Resolve data issues that stop invoicing.
• Complete daily and weekly volume reconciliations and trend analysis.
• Measure performance against service levels and address underperformance.
• Identify and implement process improvements.

Skills

Data reconciliation

Transactional data handling

Prioritisation

Clear communication

Process adherence

Finance/Operations experience

Billing data experience

Education

Degree (2:2)

Tools

Excel (pivot tables, lookups)

Job description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the front of technology innovation and we invite you along on this journey.

Job Description

As an Operations Assistant, you’ll look after an area of the Group’s operational processes, owning end-to-end processes for several products. You’ll import, process and validate high volumes of transactional data so transactions are ready for customer invoicing. Done well, the department runs smoothly, outputs are accurate and on time, and data problems are dealt with before they reach customers.

Your week will include processing transactional data, solving data issues that block invoicing, and completing daily and weekly volume reconciliations and trend analysis. You’ll work with other departments, maintain processes and procedures, measure performance against service levels, elevate underperformance and investigate queries quickly. You’ll be based in our Crewe office.

Your daily responsibilities will be...

• End-to-end processes: Take responsibility for end-to-end operational processes for multiple products.
• Transactional data: Import, process and validate high volumes of transactional data.
• Data issues: Deal proactively with data issues that stop transactions being invoiced.
• Reconciliations: Complete daily and weekly volume reconciliations and trend analysis.
• Service levels: Measure performance against internal service levels and accelerate underperformance.
• Improvement: Maintain processes and procedures and identify improvements and their benefits.

Qualifications

• Educated to degree level with a minimum 2:2 (Lower Second Class Honours).
• Can reconcile large volumes of data accurately.
• Uses Excel confidently, including pivot tables and lookups (training is available where needed).
• Can prioritise several tasks and meet deadlines.
• Communicates clearly and professionally.
• Can follow set processes and work with others to solve problems.
• Has worked in a finance or operations role.
• Has worked with transactional or billing data.

Additional Information

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.

#LI-JW1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 2)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.