Client Services & Administration Assistant

Radius; Crewe; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Training and support

Professional growth

Benefits package including pension

Job summary

A leading technology solutions provider in Crewe is looking for a Client Services & Administration Assistant. This role requires strong organisational skills, proficiency in Microsoft Word and Excel, and a proactive approach to support Account Managers and maintain customer accounts. The ideal candidate will thrive in a collaborative environment and handle various administrative tasks. The position offers a competitive salary, benefits package, and opportunities for professional growth within the company.

Qualifications

• Strong organisational skills with excellent attention to detail.
• Confident using Microsoft Word and Excel.
• Ability to manage multiple tasks and deadlines.
• Strong communication skills and a proactive approach.

Responsibilities

• Set up and maintain customer accounts on our expense management platform.
• Prepare regular data and performance reports for the Management team.
• Assist with administrative duties such as data entry, document preparation, and record maintenance.
• Support Account Managers with operational tasks related to customer portfolios.
• Monitor and update internal systems to ensure accuracy and compliance.
• Handle inbound customer queries.

Skills

Organisational skills

Attention to detail

Communication skills

Proactive approach

Microsoft Word

Microsoft Excel

Tools

CRM tools

Expense platforms

Job description

Client Services & Administration Assistant

Join to apply for the Client Services & Administration Assistant role at Radius.

About the Company

We are Radius – a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate through the energy transition and take advantage of the rapid technological fleet and connectivity evolutions that are taking place in their businesses. Radius was born on the 8th of January 1990 as a fuel card business called UK Fuels, located above a hair dressing salon in the village of Holmes Chapel, about 25 miles south of Manchester. Today, Radius operates six integrated business units across 19 countries globally with nearly 3,000 employees.

Location

Crewe, England, United Kingdom

Responsibilities

• Set up and maintain customer accounts on our expense management platform.
• Prepare regular data and performance reports for the Management team.
• Assist with administrative duties such as data entry, document preparation, and record maintenance.
• Support Account Managers with operational tasks related to customer portfolios.
• Monitor and update internal systems to ensure accuracy and compliance.
• Assist with ad‑hoc reporting, analysis and other administrative tasks as needed.
• Handle inbound customer queries.

Qualifications

Essential:

• Strong organisational skills with excellent attention to detail.
• Confident using Microsoft Word and Excel.
• Ability to manage multiple tasks and deadlines.
• Strong communication skills and a proactive approach.

Desirable (but Not Essential):

• Experience in an administrative or operations support role.
• Familiarity with business systems, CRM tools or expense platforms.

What We Offer

• A friendly, supportive environment with room to grow in the organisation.
• Competitive salary and performance‑based bonus.
• Opportunity to work with leading clients within the group.
• Training and support from an experienced Account Management team.
• Professional growth in a collaborative, fast‑paced environment.
• Benefits package including pension, etc.

Still Curious?

If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, please contact our talent team via [e-mail].

Equal Opportunity Statement

Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

Note To Recruitment Agencies

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System when approved to do so by the Radius Talent Team.

Additional Company Information

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.