Operations and Safety Data Administrator

West Midlands Metro; Birmingham; On-site; GBP 34,000; Full time

Job summary

A regional transport operator is looking for an Operations and Safety Data Administrator to provide comprehensive administrative support to its Operations and Safety teams in Birmingham. The role includes data management, documentation control, and ensuring regulatory compliance. Ideal candidates will possess strong administrative skills, have experience with Microsoft Office 365, and excellent communication abilities. This full-time position offers a salary of £33,386 per annum, plus excellent benefits including pension and travel perks.

Benefits

MML Pension

25 days holiday plus Bank Holidays

Free tram & NX Bus travel for employee and partner

Qualifications

• Experience working in an administrative role is essential.
• Confident using databases and business systems for report generation.
• Strong knowledge of Microsoft Office 365 is required.
• Excellent interpersonal and communication skills are mandatory.

Responsibilities

• Provide administrative support to Operations and Safety teams.
• Prepare reports for Operations and Safety meetings.
• Assist with regulatory compliance and documentation control.
• Manage operational data input into reporting systems.

Skills

Administrative support

Microsoft Office 365

Interpersonal skills

Attention to detail

Education

GCSEs in Maths and English (Grade C/4 or above)

Job description

Operations and Safety Data Administrator

Salary: £33,386 per annum + Excellent Benefits!
Location: Wednesbury Depot, Potters Lane, WS10 0AR
Contract: Full time, Permanent
Benefits: MML Pension, 25 days holiday + Bank Holidays, Free tram & NX Bus travel for you and your partner

About Midland Metro Ltd

West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly – people! Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands.

Role Overview

As Operations and Safety Data Administrator you will provide comprehensive administrative and data management support to the Operations and Safety teams, maintaining documentation, supporting regulatory requirements, managing business systems, and helping the organisation uphold industry standards and safety practices.

Key Responsibilities

• Provide administrative support to the Operations and Safety leadership teams in line with the MML Safety Management System and relevant regulations.
• Prepare high-quality reports for weekly, monthly and quarterly Operations and Safety meetings.
• Support business-wide document control, including updates and administration reviews.
• Assist with ongoing regulatory compliance across the organisation.
• Input operational data into the LRSSB Tramway Accident and Incident Reporting (TAIR) system.
• Assist with producing punctuality and performance data using the Smartrams system.
• Support the maintenance of ISO standards including ISO9001, ISO45001 and ISO14001.
• Provide administration for local health & safety meetings and excellence workshops.
• Support the reporting process, including RIDDOR submissions.
• Manage and maintain the MML iAuditor platform.
• Raise business requisitions for Operations, Safety and Learning & Development departments.
• Administer random drugs and alcohol testing schedules.

Qualifications

• Experience working in an administrative role.
• Confident using databases, business systems and manipulating data into reports/documents.
• Strong knowledge of Microsoft Office 365.
• Excellent interpersonal and communication skills (written and verbal).
• High attention to detail and confidentiality when handling sensitive information.
• Ability to work collaboratively with colleagues across the organisation.
• Trustworthy, reliable, punctual and professional in appearance.

Desired Skills

• GCSEs (Grade C/4 or above) in Maths and English.
• Willingness to work towards IOSH Managing Safely qualification.
• Ability to work independently and use initiative.
• Flexibility to work hours that meet business needs.Willingness to contribute ideas and support continuous improvement.

Why Join MML?

At Midland Metro Ltd, you’ll be part of a team committed to delivering safe, dependable transport for the region. You’ll be valued for your expertise, supported in your development, and encouraged to bring forward ideas that make a real impact. Apply now and play a vital role in keeping the West Midlands moving.