Operations Analytics Lead - Power BI & SQL (Hybrid)

CyberNorth; United Kingdom; Hybrid; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Competitive pay

Civil service pension

Holidays 24–31 days

Flexi-time

Professional development

Volunteer time/offering

Job summary

Department for Work and Pensions (DWP) invites applications for an Operational Management Information Developer. Join the Working Age Data and Performance Team within DWP Digital to turn operational data into insights that inform service improvements and strategic decisions across Universal Credit and Labour Market services.

You will develop dashboards using Power BI and SQL, lead analytical projects, collaborate with senior stakeholders including Directors and Ministers, and help shape

Qualifications

• Strong analytical skills to interpret and analyse complex data.
• Proven leadership and stakeholder collaboration for data-led insight.
• Experience leading change and delivering improvements.
• Strong decision-making with evidence-based recommendations.
• Excellent written and verbal communication, presenting to senior leaders.
• Experience using SQL, Git and Power BI or similar tools.

Responsibilities

• Develop high-quality management information and dashboards using Power BI and SQL.
• Transform complex data into meaningful insights to support decisions.
• Identify trends and opportunities to improve service delivery.
• Lead analytical projects and communicate findings to technical and non-technical audiences.
• Collaborate with operational colleagues, digital teams and senior stakeholders.

Skills

Analytical skills

Leadership

Change management

Decision-making

Communication

SQL

Git

Power BI

Tools

SQL

Git

Power BI

Job description

Department for Work and Pensions (DWP) invites applications for an Operational Management Information Developer. Join the Working Age Data and Performance Team within DWP Digital to turn operational data into insights that inform service improvements and strategic decisions across Universal Credit and Labour Market services.

You will develop dashboards using Power BI and SQL, lead analytical projects, collaborate with senior stakeholders including Directors and Ministers, and help shape