Operational Analytics Lead - Hybrid, Impacting UK Services

DWP Digital; Ilford; Hybrid; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Civil service pension

Holiday entitlement

Professional development

Job summary

DWP's Digital Transformation Group seeks an Operational Management Information Developer to shape UK services using data and insight, influencing decision making and improving outcomes for millions of customers.

You will develop high-quality management information, dashboards and analytical products using Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decisions.

Qualifications

• Strong analytical skills to interpret and analyse complex operational data.
• Proven leadership to collaborate, influence stakeholders and drive outcomes.
• Experience leading change and service improvement from concept to delivery.
• Strong decision-making with evidence-based recommendations.
• Excellent written and verbal communication for senior leaders.
• Experience using SQL, Git and Power BI for data visualization.

Responsibilities

• Develop MI, dashboards and analytical products using Power BI and SQL.
• Transform complex data into meaningful insights for decision making.
• Identify trends and opportunities to improve service delivery.
• Collaborate with operational teams and senior stakeholders; lead analytical projects.

Skills

Analytical

Leadership

Change management

Decision making

Communication

Tools

Power BI

SQL

Git

Job description

DWP's Digital Transformation Group seeks an Operational Management Information Developer to shape UK services using data and insight, influencing decision making and improving outcomes for millions of customers.

You will develop high-quality management information, dashboards and analytical products using Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decisions.