Operations Administrator – FTC (6 months, 12 hours per week) Job profile

Selwood Housing Group; Trowbridge; Hybrid; GBP 50,000 - 53,000; Full time

Benefits offered by this job

30 days holiday + bank holidays

Flexible working opportunities

Life assurance

Competitive pension

Cycle to work scheme

Training & development

Company van & fuel card

Job summary

Selwood Housing is seeking a Planned Superviser (Kitchens) to lead kitchen refurbishment programmes across our communities. You will oversee on-site teams and contractors, ensuring safety, quality and timely delivery while focusing on a positive customer experience.

You will manage plans from initial surveys through to handover, maintain high standards, and work with internal and external stakeholders to achieve outstanding housing improvements.

Qualifications

• Experience leading planned maintenance projects on-site.
• Strong understanding of health and safety legislation and CDM requirements.
• Proven ability to manage multiple teams and contractors to deliver projects on time.
• Excellent communication with customers, colleagues and subcontractors.
• Ability to drive quality and compliance across installed kitchens refurbishment programmes.

Responsibilities

• Lead delivery of kitchen refurbishment programmes on-site.
• Oversee operatives and contractors, ensuring safety and quality.
• Drive performance, monitor quality and carry out site inspections.
• Collaborate with colleagues, contractors and customers to ensure positive outcomes.

Skills

Leadership

On-site supervision

Health & safety

CDM Regulations

Budget & delivery

Communication

Job description

Location Melksham and surrounding areas

Location Hybrid - Bryer Ash / Trowbridge

Location Hybrid - Bryer Ash / Trowbridge

Location Melksham and surrounding areas

Location Bryer Ash / Trowbridge

Salary £33, 475 per annum.

Basis Full time

Melksham and surrounding areas

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £51,450 per annum

Contractual hours 40

Basis Full time

Region South west

Package Benefits include -30 days holiday plus bank holidays2 paid gifted days, one for your birthday and one at ChristmasFlexible working opportunitiesOption to buy/sell up to 5 days holidayLife assuranceCompetitive pension (you pay 4%, we pay 9%)

Can you turn planned works into exceptional outcomes for our customers?

We're looking for a Planned Superviser (Kitchens) who can lead from the front, inspire high-performing teams, and deliver outstanding outcomes for our customers and communities.

From planned improvements to completed projects, you'll be at the heart of delivering high-quality works that enhance homes and improve lives.

Leading teams on site, driving performance and maintaining high standards, you'll ensure every project is delivered safely, efficiently and with the customer at the centre of everything you do.

You'll be provided with a company van and fuel card, enabling you to travel across our communities and support the successful delivery of planned works.

You'll also participate in our Out of Hours Superviser rota (approximately 1 in 8 weeks), which attracts an additional payment for each week on call.

As a Planned Superviser (Kitchens), you'll lead the delivery of kitchen refurbishment programmes, ensuring works are completed safely, on time and to the highest standards of quality.

You'll oversee operatives and contractors, drive performance, monitor quality, and carry out site inspections to ensure excellent standards are maintained throughout. Working closely with colleagues, contractors and customers, you'll play a key role in improving homes, delivering a positive customer experience and achieving outstanding outcomes.

What we’re looking for:

We're looking for an experienced superviser who shares our values and takes pride in delivering high-quality planned works that make a real difference to our customers and communities.

Customer Driven

You put customers at the heart of everything you do, ensuring planned improvements are delivered to a high standard with a positive customer experience throughout.

Accountability

You take ownership of project delivery, ensuring works are completed safely, on time, within budget and in line with quality and compliance standards.

Develop & Learn

You're committed to continuous improvement, always looking for ways to enhance performance, improve processes and raise standards across your team and projects.

Champion Communication

You communicate clearly and confidently with customers, colleagues, operatives and contractors, building strong relationships and keeping everyone informed every step of the way.

You'll bring:

• Strong practical knowledge across a range of trades, including plastering, decorating, plumbing, heating, electrical work, carpentry and kitchen refurbishments.
• Experience delivering planned maintenance programmes within a social housing environment using an in-house team.
• Experience supervising and motivating large operational teams, with a sound understanding of CDM Regulations.
• Excellent knowledge of health and safety legislation, policies and safe working practices.
• A strong understanding of industry best practice and the ability to apply this knowledge to maintain high standards of quality, compliance and performance.
• A commitment to creating an inclusive environment where colleagues and customers are treated with fairness, dignity and respect.

Pre employment requirements

Any offer of employment will be subject to satisfactory pre-employment checks, including Right to Work, DVLA and DBS checks.

Why join Selwood Housing?

At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not-for-profit housing organisation, we own and manage over 7,000 homes across the South West – and we’re growing. With a bold ambition to build 1,700 new affordable homes by 2034, we’re investing in the future of local people and places.

You’ll be joining a close-knit team where people support each other, share knowledge, and take pride in doing things properly.

Some of our benefits include:

• Competitive salary
• Generous holiday entitlement
• Life assurance
• Flexible working opportunities
• Competitive pension
• Cycle to work scheme
• Ongoing training and development
• A supportive team environment where your contribution really matters.

Could This Be Your Next Challenge?

If you thrive on leading people, driving performance and delivering exceptional results, we'd love to hear from you!

Our Commitment to Diversity & Inclusion

At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us.

We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone.

We may close this vacancy early depending on application volumes, so we encourage early applications.

We’re here to support you. If you have any questions or would like help with your CV or application, please don’t hesitate to get in touch with our recruitment team at [e-mail].