Planned works Supervisor

Wates Group; East Midlands; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Company vehicle or allowance

Pension scheme

Generous holiday entitlement

Job summary

Wates Group in Derbyshire is seeking a proactive Planned Works Supervisor to manage a designated patch, delivering planned investment and refurbishment across our housing stock.

You will supervise multi-trade works, inspect sites, manage budgets and KPIs, ensure safety, and coordinate with residents and partners to minimise disruption.

This role requires SSSTS, strong trades background, and experience in social housing; a company vehicle or allowance is included.

Qualifications

• SSSTS (Site Supervisor Safety Training Scheme) – Essential.
• Strong trade background with multi-trade knowledge.
• NVQ Level 2 or equivalent qualification in a relevant trade (desirable).
• Proven experience supervising planned works, capital investment, refurbishment or maintenance in social housing.
• Full UK Driving Licence.

Responsibilities

• Taking full responsibility for a designated patch, delivering planned works safely, on schedule, within budget, and to high quality standards.
• Supervising planned investment programmes across housing stock (kitchens, bathrooms, roofing, windows/doors, external works, refurbishments).
• Managing operatives and subcontractors, ensuring productivity, quality and customer service.
• Carrying out site inspections and surveys to scope works and monitor progress.
• Conducting quality inspections and sign-offs in line with standards and client expectations.
• Monitoring health and safety compliance across all sites.
• Managing project performance, budgets, KPIs and programme delivery targets.
• Handling customer queries and escalations professionally, ensuring timely resolutions.
• Collaborating with residents, housing teams, planners, contractors, and internal stakeholders to minimise disruption.
• Identifying opportunities for continuous improvement in delivery and performance.

Skills

SSSTS

Multi-trade knowledge

Strong communication

Problem solving

Education

NVQ Level 2 or equivalent

Job description

Join Our Team – Planned Works Supervisor (Derbyshire)

We're looking for a proactive and experienced Planned Works Supervisor to take ownership of a designated patch in Derbyshire, overseeing the successful delivery of planned investment and refurbishment programmes across our housing stock.

This role is ideal for someone with a strong trade background. If you thrive in a fast-paced environment, enjoy coordinating multiple projects, and take pride in delivering works safely, on time, and within budget, we'd love to hear from you.

Your Role Will Include

• Taking full responsibility for a designated geographical patch, ensuring planned works projects are delivered safely, on schedule, within budget, and to the highest quality standards.
• Supervising the delivery of planned investment programmes, including kitchen and bathroom replacements, roofing works, windows and doors, external works, and property refurbishments.
• Managing operatives and subcontractors across multiple workstreams, ensuring productivity, quality workmanship, and excellent customer service.
• Carrying out site inspections and surveys to scope works, monitor progress, and ensure specifications are met.
• Conducting quality inspections and sign-offs, ensuring all works comply with company standards and client expectations.
• Monitoring and enforcing health and safety compliance across all sites, ensuring a safe working environment for colleagues, contractors, and residents.
• Managing project performance, budgets, KPIs, and programme delivery targets to achieve successful outcomes.
• Handling customer queries, complaints, and escalations professionally, ensuring issues are resolved efficiently and positively.
• Working closely with residents, housing teams, planners, contractors, and internal stakeholders to ensure projects are delivered smoothly with minimal disruption.
• Identifying opportunities for continuous improvement and supporting initiatives that enhance service delivery and operational performance.

What We're Looking For

• SSSTS (Site Supervisor Safety Training Scheme) – Essential.
• Strong trade background (e.g. carpentry, plumbing, plastering, roofing, or general building) with excellent multi-trade knowledge.
• NVQ Level 2 or equivalent qualification in a relevant trade (desirable).
• Proven experience supervising planned works, capital investment programmes, refurbishment projects, repairs, or maintenance contracts within social housing or a similar environment.
• Strong understanding of planned maintenance programmes, project delivery, quality standards, and customer-focused services.
• Ability to manage multiple projects, priorities, and workloads effectively.
• Excellent communication, organisation, problem-solving, and stakeholder management skills.
• Experience managing KPIs, contractor performance, budgets, and programme delivery targets.
• Full UK Driving Licence.

What You'll Get

• Ownership of your own patch with the autonomy to manage projects and workloads.
• A supportive and collaborative team environment.
• Excellent opportunities for career progression, development, and further training.
• Competitive salary and benefits package, including company vehicle or allowance, pension scheme, and generous holiday entitlement.

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offences. Additionally, certain roles may be subject to further pre-employment checks.

To learn more about the checks included in this process, please click the following link: National Security Vetting.

Our Commitments

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [e-mail].