Ops Admin Specialist (12-Month FTC) | Flexible Hours

SSE; Swindon, Melksham, Andover, Oxford; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym membership discounts

Online GP and 24/7 counselling service

Cycle to Work scheme

Maternity and adoption pay; paternity/

Family entitlements

Job summary

SSE is seeking an experienced Administrator to join the Customer Operations team on a 12-month fixed-term contract. The role requires strong organisation, the ability to manage changing priorities, and delivering high-quality support in a busy environment.

You will handle administrative tasks, scheduling, data reporting and provide support during weather events or incidents with potential after-hours work. 4 days in the office, hybrid location options across Swindon, Melksham, Andover or Oxford.

Qualifications

• Experience in administrative or operational support roles.
• Strong organisational skills with attention to detail.
• Proficient in Microsoft Office applications (Excel, Outlook, Word).
• Good communication and customer service skills with stakeholders.

Responsibilities

• Manage a range of administrative, scheduling and compliance activities, ensuring records and systems are kept accurate and up to date.
• Respond to enquiries from internal and external stakeholders by telephone and email, providing a professional and efficient service.
• Support operational teams with work scheduling, reporting, data analysis and producing management information.
• Provide support during severe weather events or operational incidents, which may require flexibility outside normal hours, duties, or location.

Skills

Administration

Scheduling

Data analysis

Microsoft Office

Customer service

Tools

Excel

Outlook

Word

Job description

SSE is seeking an experienced Administrator to join the Customer Operations team on a 12-month fixed-term contract. The role requires strong organisation, the ability to manage changing priorities, and delivering high-quality support in a busy environment.

You will handle administrative tasks, scheduling, data reporting and provide support during weather events or incidents with potential after-hours work. 4 days in the office, hybrid location options across Swindon, Melksham, Andover or Oxford.