Operations Admin | Scheduling & Reporting, Birmingham

Mears Group; Birmingham; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Company Sick Pay

Employee discounts

Job summary

Mears Group in Birmingham is seeking an Administrator to join the team on a full‑time, permanent basis. The role supports the Operational team and Partnering Manager, handling admin tasks, ordering, records, and client communications. The position runs 42.5 hours per week, Monday to Friday, with a salary up to £28,186.33 per annum.

The successful candidate will contribute to efficient service delivery to residents, clients, and colleagues and benefit from a comprehensive benefits package.

Qualifications

• Strong organisational and administrative skills.
• Confident communicator with excellent written and verbal skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Good IT skills, including Microsoft Office and job management systems.
• A team player with a positive, proactive attitude.

Responsibilities

• Provide administrative support to the Operational team and Partnering Manager.
• Engage with colleagues, residents, and external stakeholders professionally via phone and email.
• Raise and process orders, ensuring correct certification for each property.
• Maintain accurate paperwork, ensuring jobs are coded correctly and records are up to date.
• Produce reports for management, including profit percentages and performance updates.
• Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery.
• Support the team with scheduling, call handling, record-keeping, and general administration.

Skills

Strong organisational skills

Excellent communication

IT skills (Microsoft Office)

Team player

Tools

Job management systems

Microsoft Office

Job description

Mears Group in Birmingham is seeking an Administrator to join the team on a full‑time, permanent basis. The role supports the Operational team and Partnering Manager, handling admin tasks, ordering, records, and client communications. The position runs 42.5 hours per week, Monday to Friday, with a salary up to £28,186.33 per annum.

The successful candidate will contribute to efficient service delivery to residents, clients, and colleagues and benefit from a comprehensive benefits package.