Operational Insights Developer - Power BI & SQL

Department for Work and Pensions (DWP); Wigan; On-site; GBP 55,000 - 75,000; Full time

Job summary

Department for Work and Pensions (DWP) is seeking an Operational Management Information Developer within the Working Age Services Directorate in the Digital Transformation Group. You will turn data into insight, support evidence-based decision making, and help shape service delivery for millions of customers across the UK.

You will produce insightful management information and visualisations, develop analytical products with SQL, interrogate data from multiple sources, lead projects, and present

Responsibilities

• Produce insightful management information and visualisations using Power BI or similar tools to support operational and strategic decision making.
• Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate and reproducible.
• Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements.
• Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively.
• Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
• Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes.
• Present complex data and technical findings in a clear and engaging way for non-technical audiences.
• Foster an inclusive and collaborative working environment while contributing to team objectives and continuous improvement.

Skills

Power BI

SQL

Data visualization

Stakeholder engagement

Analytical thinking

Job description

Department for Work and Pensions (DWP) is seeking an Operational Management Information Developer within the Working Age Services Directorate in the Digital Transformation Group. You will turn data into insight, support evidence-based decision making, and help shape service delivery for millions of customers across the UK.

You will produce insightful management information and visualisations, develop analytical products with SQL, interrogate data from multiple sources, lead projects, and present