Operational Insight Lead: Power BI, SQL & Impact

Department for Work and Pensions (DWP); Greenhill; On-site; GBP 40,000 - 56,000; Full time

Job summary

Department for Work and Pensions (DWP) in the United Kingdom is seeking an Operational Management Information Developer within the Working Age Services Directorate of the Digital Transformation Group. You will turn data into insight, support evidence-based decisions and drive service improvements across Universal Credit and Labour Market services.

You will produce MI and visualisations with Power BI, develop analytics using SQL, and lead performance improvement projects while engaging senior

Qualifications

• Produce insightful management information and visualisations using Power BI or similar tools.
• Develop robust analytical products using SQL or similar languages.
• Combine data from multiple sources to generate meaningful insights.
• Lead analytical and performance improvement projects, delivering outcomes at pace.
• Identify opportunities to improve service delivery and operational performance.
• Build relationships with stakeholders at all levels to influence decisions.
• Present complex data and technical findings to non-technical audiences.

Responsibilities

• Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making.
• Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured.
• Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements.
• Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively.
• Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
• Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes.
• Present complex data and technical findings in a clear and engaging way for non-technical audiences.
• Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement.

Skills

Power BI

SQL

Data analysis

Stakeholder management

Presentations

Tools

Power BI

SQL

Job description

Department for Work and Pensions (DWP) in the United Kingdom is seeking an Operational Management Information Developer within the Working Age Services Directorate of the Digital Transformation Group. You will turn data into insight, support evidence-based decisions and drive service improvements across Universal Credit and Labour Market services.

You will produce MI and visualisations with Power BI, develop analytics using SQL, and lead performance improvement projects while engaging senior