Operational MI & Power BI Data Insights Lead

Department for Work and Pensions (DWP); Bolton; On-site; GBP 45,000 - 65,000; Full time

Job summary

Department for Work and Pensions (DWP) is seeking an Operational Management Information Developer within the Working Age Services Directorate. You will turn data into actionable insights, develop performance measures, and support evidence-based decision making across Universal Credit and Labour Market services.

You will lead analytical projects, use Power BI and SQL to produce robust outputs, and build strong relationships with senior stakeholders to drive service improvements at pace.

Qualifications

• Security clearance required.
• Experience turning data into meaningful insight.

Responsibilities

• Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making.
• Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured.
• Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements.
• Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively.
• Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
• Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes.
• Present complex data and technical findings in a clear and engaging way for non-technical audiences.
• Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement.

Tools

Power BI

SQL

Job description

Department for Work and Pensions (DWP) is seeking an Operational Management Information Developer within the Working Age Services Directorate. You will turn data into actionable insights, develop performance measures, and support evidence-based decision making across Universal Credit and Labour Market services.

You will lead analytical projects, use Power BI and SQL to produce robust outputs, and build strong relationships with senior stakeholders to drive service improvements at pace.