On-Site Service Engineer (Materials Handling)

Jungheinrich; Doncaster; On-site; GBP 38,000 - 46,000; Full time

Job summary

Jungheinrich is seeking a Site Engineer to join our service team in Doncaster. You will be onsite handling repair and preventative maintenance of materials handling equipment, serving as the technical on-site representative and ensuring reliability and first-class service delivery.

You will support the Area Service Manager, acting as a key contact for defined support activities, maintaining strong customer relationships and liaising with the After Sales Office for updates and ETAs.

Qualifications

• Proven ability to work in mechanical and electrical environments.
• Experience delivering on-site maintenance and service.
• Strong communication skills for customer interactions.

Responsibilities

• Carry out preventative maintenance on materials handling and ancillary equipment.
• Diagnose faults and complete repairs efficiently and safely.
• Accurately complete service reports and timesheets.
• Manage and control parts stock on site.
• Build effective customer relationships through clear communication and meet contractual expectations.
• Liaise with After Sales Office for repair updates and ETAs.
• Identify chargeable follow‑up work and complete it promptly.
• Ensure compliance with company and customer health & safety procedures.
• Identify and pass on sales leads for Jungheinrich equipment and After Sales products.
• Act as a Company Ambassador at all times.
• Occasionally participate in call-out duties and out-of-hours work as directed by Area Service Manager.

Skills

Mechanical and electrical bias

On-site maintenance experience

Customer-facing skills

Education

Good general education

Full UK driving licence

Job description

Jungheinrich is seeking a Site Engineer to join our service team in Doncaster. You will be onsite handling repair and preventative maintenance of materials handling equipment, serving as the technical on-site representative and ensuring reliability and first-class service delivery.

You will support the Area Service Manager, acting as a key contact for defined support activities, maintaining strong customer relationships and liaising with the After Sales Office for updates and ETAs.