Onsite Photocopier Service Engineer - Leicester

Pure Talent Group; Leicester; On-site; GBP 28,000 - 36,000; Full time

Job summary

Pure Talent Group is seeking an experienced site-based Photocopier Engineer to join our busy technical services team in the United Kingdom. You will install, configure, optimise HP and Xerox multifunction printers, perform break-fix support, and maintain documentation and SLAs.

The role requires hands-on engineering, strong diagnostic skills, and the ability to work independently at customer sites or as part of a field team. HP/Xerox experience and networking knowledge are highly valued.

Qualifications

• Experience with HP/Xerox copiers and production print devices.
• Solid understanding of print servers, networking protocols, and queue management.
• Ability to interpret technical manuals, service bulletins, and diagnostic tools.

Responsibilities

• Install, configure, and optimise HP and Xerox printers and copiers at customer sites.
• Provide break‑fix support for hardware, software, and network print issues.
• Perform preventative and scheduled maintenance.

Skills

Photocopier diagnostics

Networking concepts

Customer interaction

Troubleshooting

Education

CompTIA A+

CompTIA Network+

Tools

HP printers

Xerox printers

Print servers

Active Directory

Job description

We are seeking an experienced site based Photocopier engineer to join a busy technical services team. This role requires a hands‑on engineering with installation, configuration, optimisation, and ongoing maintenance of HP and Xerox print environments.

Key Responsibilities

• Install, configure, and optimise HP and Xerox multifunction printers, copiers, and production print devices at customer sites
• Provide break‑fix support, diagnosing and resolving hardware, software, and network‑related print issues
• Perform preventative and scheduled maintenance
• Produce accurate technical documentation, service reports, and configuration records in line with SLAs

Experience, Skills & Personal Qualities

• Photocopiers / MFD diagnostics
• Solid understanding of print servers, networking protocols, Active Directory/LDAP integration, and print queue management
• Strong troubleshooting skillsAbility to interpret technical manuals, service bulletins, and diagnostic tools
• Excellent customer‑facing communication skills, with the ability to work independently or as part of a field team

Desirable Qualifications

• HP
• Xerox
• CompTIA A+, Network+, or equivalent IT certification