Photocopier / MFD Field Engineer - North West

Pure Talent Group; Blackburn; On-site; GBP 30,600 - 37,400; Full time

Benefits offered by this job

Company car

Fuel card

Tools and equipment

24 days holiday

Canon training

Career progression

Job summary

Pure Talent Group in Lancashire is seeking a skilled Photocopier/Printer Field Service Engineer to service, repair, and install MFDs at customer sites across the North West.

You will diagnose hardware, software and network faults, configure print drivers and workflows, and maintain service records while delivering outstanding customer support. A full UK driving licence is required, with ongoing Canon training and clear career progression.

Qualifications

• Proven experience as a Photocopier / Printer Field Service Engineer.
• Strong fault-finding ability (mechanical, electrical, IT).
• Good understanding of IT systems, including Windows environments, TCP/IP networking, print drivers and print servers.
• Experience with leading brands (Canon, Ricoh, Kyocera, etc.).
• Ability to work independently in a field-based role.
• Full UK driving licence.

Responsibilities

• Service, maintain, and repair photocopiers, printers, and MFDs.
• Install and commission new devices at customer sites.
• Diagnose and resolve hardware, software, and network faults.
• Configure devices including print drivers, scanning, and connectivity.
• Set up scan‑to‑email, scan‑to‑folder, and print workflows.
• Maintain service records and deliver excellent customer support.

Skills

Field service experience

Fault-finding

Windows & TCP/IP

Print drivers/servers

Brand experience

Independent work

Full UK driving licence

Job description

Role - MFD / Photocopier Field Service Engineer

Location - Lancashire / North West

Premium, well‑established print and document solutions dealer.

Responsibilities

• Service, maintain, and repair photocopiers, printers, and MFDs
• Install and commission new devices at customer sites
• Diagnose and resolve hardware, software, and network faults
• Configure devices including print drivers, scanning, and connectivity
• Set up scan‑to‑email, scan‑to‑folder, and print workflows
• Maintain service records and deliver excellent customer support

Skills & Experience Required

• Proven experience as a Photocopier / Printer Field Service Engineer
• Strong fault‑finding ability (mechanical, electrical, IT)
• Good understanding of IT systems, including Windows environments, TCP/IP networking, print drivers and print servers
• Experience with leading brands (Canon, Ricoh, Kyocera, etc.)
• Ability to work independently in a field‑based role
• Full UK driving licence

Desirable Skills

• Knowledge of uniFLOW, PaperCut, or similar print management software

Package

• Up to £34,000
• Company car (with personal use available)
• Fuel card, tools, and equipment
• 24 days + bank holidays
• Ongoing Canon training and development
• Clear career progression within a growing business