Onsite IT Support Technician — Growth & Certifications

Amazon; Daventry; On-site; GBP 26,000 - 34,000; Full time

Job summary

Amazon UK Services Ltd. in Daventry is seeking an IT Support Technician to maintain IT systems at a logistics site. You will install, support and fix issues on IT infrastructure and end-user devices, working with colleagues and remote support teams to keep services running.

The role offers learning resources to develop your career and gain industry-recognised qualifications, with opportunities to work on projects and deploy new technologies on site.

Qualifications

• Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting.
• Experience troubleshooting integrated and interdependent computer systems.
• Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
• Experience with network troubleshooting and support.

Responsibilities

• Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications.
• Manage tickets, providing both first and second-line support.
• Provide proactive maintenance to maximise the availability of all IT equipment.
• Implement projects and deliver innovations together with other IT Service colleagues.

Skills

Windows/mac/linux support

Troubleshooting computer systems

Printer maintenance

Network troubleshooting

Tools

CompTIA A+ / Network+

Cisco/CCNA

Linux (Redhat)

AWS

Job description

Amazon UK Services Ltd. in Daventry is seeking an IT Support Technician to maintain IT systems at a logistics site. You will install, support and fix issues on IT infrastructure and end-user devices, working with colleagues and remote support teams to keep services running.

The role offers learning resources to develop your career and gain industry-recognised qualifications, with opportunities to work on projects and deploy new technologies on site.