IT Support Engineer: On-Site Tech for Global Ops

AMAZON UK; Dartford; On-site; GBP 29,000 - 42,000; Full time

Job summary

Amazon UK is seeking an IT Support Engineer to keep IT systems running at peak performance across operational sites. You will support end-user devices and the building's IT infrastructure, work on network projects, and mentor technicians.

Expect on-site travel within the country and occasional international movement as projects require. You will collaborate with on-site and remote colleagues to design and maintain infrastructure for site launches and continuous improvement, while learning from

Qualifications

• Bachelor's degree required or equivalent experience.
• Experience troubleshooting in multi-user environments.
• Proficient in PC repair, deployment and decommissioning.
• Experience delivering IT services in client/server and network contexts.
• Fluent English written and spoken; driving licence required.

Responsibilities

• Support end-user devices and building IT infrastructure.
• Assist network projects, such as new site IT setups.
• Suggest processes to improve IT usage at sites.
• Train and mentor IT technicians.

Skills

Multi-OS support

TCP/IP networking

Windows/Linux support

On-site travel

Customer-focused communication

Education

Bachelor's degree

Tools

Windows Server

DNS & DHCP

PC repair & deployment

AWS basics

Job description

Amazon UK is seeking an IT Support Engineer to keep IT systems running at peak performance across operational sites. You will support end-user devices and the building's IT infrastructure, work on network projects, and mentor technicians.

Expect on-site travel within the country and occasional international movement as projects require. You will collaborate with on-site and remote colleagues to design and maintain infrastructure for site launches and continuous improvement, while learning from