Onsite IT Support Engineer - Windows, Servers & Networking

Adroit People Limited (UK); Romsey; On-site; GBP 35,000 - 45,000; Full time

Job summary

Adroit People Limited (UK) is seeking an experienced IT Support Engineer to provide hands-on support at a development and manufacturing site in Romsey, UK. The role covers Windows desktops/servers, networking, and lab/instrumentation IT assets with on-site support Mon-Fri 9am to 5pm.

You will investigate and resolve technical issues, document processes, and work with internal teams and vendors to maintain a secure and reliable IT environment for engineering teams.

Qualifications

• Must have strong hands-on IT experience across PC hw/sw and infrastructure.
• Experience supporting Windows desktop/server environments and SCCM deployment.
• Excellent communication skills and a customer-focused mindset.

Responsibilities

• End-user and engineering IT support on-site for Windows 10/11 desktops and servers.
• Troubleshoot hardware, software, network and lab/manufacturing systems.
• Maintain and update technical documentation and asset records.
• Coordinate with OEM/third-party vendors for device and equipment support.
• Support OS updates, patching and security compliance activities.

Skills

Windows desktop support

Windows Server support

Networking (LAN/WAN/VLAN)

Documentation & organisation

Customer-service mindset

Independent worker

Education

Degree in Computer Science / IT or related field

Tools

SCCM

WDS

MDT

WSUS

Hyper-V / Virtualisation

Job description

Adroit People Limited (UK) is seeking an experienced IT Support Engineer to provide hands-on support at a development and manufacturing site in Romsey, UK. The role covers Windows desktops/servers, networking, and lab/instrumentation IT assets with on-site support Mon-Fri 9am to 5pm.

You will investigate and resolve technical issues, document processes, and work with internal teams and vendors to maintain a secure and reliable IT environment for engineering teams.