Onsite IT Help Desk – Hospital Support

NHS Professionals; Exeter; On-site; GBP 16,000 - 23,000; Full time

Job summary

NHS Professionals in Exeter seeks an IT Help Desk professional for on-site support at The Annex, County Hall, EX2 4QD. This full-time role runs Monday to Friday, 8:00 AM–5:30 PM, a 37.5-hour week on a 6-month contract with possible extension.

You will provide system administration and user support for clinical and administrative hospital applications, handling calls and emails, with emphasis on strong customer service and clear communication.

Qualifications

• Strong customer service experience.
• Previous administration experience.
• Excellent interpersonal and communication skills (verbal and written).
• Good telephone manner.

Responsibilities

• Providing system administration and support for users of clinical and administrative hospital applications.
• The role will involve answering phone calls, replying to emails and offering support with basic IT issues.

Skills

Customer service

Phone support

Communication skills

Job description

NHS Professionals in Exeter seeks an IT Help Desk professional for on-site support at The Annex, County Hall, EX2 4QD. This full-time role runs Monday to Friday, 8:00 AM–5:30 PM, a 37.5-hour week on a 6-month contract with possible extension.

You will provide system administration and user support for clinical and administrative hospital applications, handling calls and emails, with emphasis on strong customer service and clear communication.