Data Administrator

NHS Professionals; Exeter; Sur place; GBP 19 000 - 26 000; Plein temps

Résumé du poste

NHS Professionals is seeking an IT Data Administrator for an NHS role located 100% onsite at The Annex, County Hall, EX2 4QD in Exeter. The position reports to Royal Devon University Healthcare NHS FT and runs Monday to Friday, 8:00 AM to 5:30 PM. Contract length is 6 months with potential extension.

Responsibilities include maintaining a patient index database, updating demographics, and handling inquiries via phone and email. The role requires strong communication and attention to detail.

Qualifications

• It support or customer service experience.
• Strong interpersonal and communication skills (verbal and written).
• Excellent attention to detail and precision.

Responsabilités

• Managing a main patient index database with demographic updates and data quality checks.
• Answering phone calls, handling emails, and speaking to staff and members of the public daily.

Connaissances

Interpersonal communication

Attention to detail

Customer service

IT support

Description du poste

IT Data Administrator (NHS role)

Location: 100% Onsite at The Annex, County Hall, EX2 4QD. (May be required to travel to other sites within the Royal Devon University)

Trust: Royal Devon University Healthcare NHS FT

Job Type: Full-time, Monday to Friday, between 8:00 AM to 5:30 PM

Pay Rate: £14.05/hr + pro rata 25 days per year paid holiday (worth £1.98/hr) + NHSP pays for your Employer's NI (worth ~ £2.98/hr) = £19.01/hr

Expected hours: 37.5 hours per week

Contract Duration: 6 months (possibility of extension)

Job Summary

This role is ideally for someone with IT Support or Customer service experience.

Key Responsibilities

• Managing a main patient index database with demographic updates. This includes validating and correcting patient level data for the Trust to report accurate data.
• Answering phone calls, handling incoming emails and speaking to staff and members of the public on a day-to-day basis.

Key requirements

• Strong interpersonal and communication skills (verbal and written)
• Excellent attention to detail and precision
• Strong customer service skills