Data Administrator

NHS Professionals; Devon and Torbay; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Paid holiday pro rata

Employer's NI covered

Job summary

The Royal Devon University Healthcare NHS FT is seeking an IT Data Administrator (NHS role) to work onsite at The Annex, County Hall, EX2 4 QD, with potential travel to other sites within the Royal Devon University. The role operates Monday to Friday, 8:00 AM to 5:30 PM, on a 6-month contract with possible extension.

Key responsibilities include managing a patient index database, validating data for reporting, and handling day-to-day communications with staff and members of the public.

Qualifications

• Experience in IT support or customer service environments.
• Strong communication and interpersonal skills.
• Attention to detail and data accuracy.

Responsibilities

• Manage a main patient index database and update demographic data; validate and correct data for reporting.
• Answer calls and handle emails; communicate with staff and the public daily.

Skills

IT Support

Customer service

Data entry

Job description

Job Title: IT Data Administrator (NHS role)
Location: 100% Onsite at The Annex, County Hall, EX2 4 QD. (May be required to travel to other sites within the Royal Devon University)

Trust: Royal Devon University Healthcare NHS FT

Job Type: Full-time, Monday to Friday, between 8:00 AM to 5:30 PM
Pay Rate: 14.05/hr + pro rata 25 days per year paid holiday (worth 1.98/hr) + NHSP pays for your Employer's NI (worth 2.98/hr) = 19.01/hr

Expected hours: 37.5 hours per week

Contract Duration: 6 months (possibility of extension)

Job Summary:

This role is ideally for someone with IT Support or Customer service experience.

Key Responsibilities:

• Managing a main patient index database with demographic updates. This includes validating and correcting patient level data for the Trust to report accurate data.
• Answering phone calls, handling incoming emails and speaking to staff and members of the public on a day-to-day basis.

Key requirements:

• Strong interpersonal and communication skills (verbal and written)
• Excellent attention to detail and precision
• Strong customer service skills