Onsite IT Help Desk for NHS Trust, 37.5h

NHS Professionals; Devon and Torbay; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

25 days paid holiday

Job summary

Royal Devon University Healthcare NHS FT is seeking an IT Help Desk assistant for 100% on-site support at The Annex, County Hall, EX2 4QD. The role operates Monday to Friday, 8:00 AM to 5:30 PM, with a 37.5-hour week and a 6-month contract (extension possible).

Ideal candidates will have IT support or customer service experience, strong communication skills, and a professional telephone manner to assist clinical and administrative users.

Qualifications

• Strong customer service experience.
• Previous administration experience.
• Excellent interpersonal and communication skills (verbal and written).
• Good telephone manner.

Responsibilities

• Providing system administration and support for users of clinical and administrative hospital applications.
• The role will involve answering phone calls, replying to emails and offering support with basic IT issues.

Skills

Customer service

Interpersonal communication

Telephone etiquette

Administrative experience

Job description

Royal Devon University Healthcare NHS FT is seeking an IT Help Desk assistant for 100% on-site support at The Annex, County Hall, EX2 4QD. The role operates Monday to Friday, 8:00 AM to 5:30 PM, with a 37.5-hour week and a 6-month contract (extension possible).

Ideal candidates will have IT support or customer service experience, strong communication skills, and a professional telephone manner to assist clinical and administrative users.