Onsite IT Field Engineer - Hardware & End-User Support
SPECTRUM IT
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Benefits offered by this job
Job summary
SPECTRUM IT is seeking an experienced Field Engineer to provide dedicated onsite IT support for multiple client locations around Brackley. You will troubleshoot, configure and replace hardware, maintain asset records and own tasks through to completion.
The role requires hands-on problem solving, strong communication with users, and regular travel to remote client sites within 80km. A £450 monthly car allowance is provided as a perk.
Qualifications
- 1+ years' experience in an IT support or field engineer role.
- Hands-on laptop builds, device setup and hardware replacement.
- Good knowledge of Microsoft 365, OSes and workstation hardware.
- Exposure to Intune, Azure and Cisco Meraki.
- Strong troubleshooting, clear documentation and customer service.
- Excellent communication and willingness to travel to client sites.
Responsibilities
- Provide onsite technical and end-user support across client locations.
- Build and configure laptops and mobile devices and complete hardware replacements.
- Troubleshoot desktops, printers, access points and other IT equipment.
- Support IT project activities and handover into support.
- Own incidents and service requests through to resolution.
- Maintain tickets, asset records and technical documentation.
- Deliver a professional and responsive service to users and colleagues.
Skills
Job description
SPECTRUM IT is seeking an experienced Field Engineer to provide dedicated onsite IT support for multiple client locations around Brackley. You will troubleshoot, configure and replace hardware, maintain asset records and own tasks through to completion.
The role requires hands-on problem solving, strong communication with users, and regular travel to remote client sites within 80km. A £450 monthly car allowance is provided as a perk.
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