Onsite Hardware Engineer (L2/3) for Enterprise Systems

CDW; Southampton; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company Car Allowance

Job summary

CDW is seeking an Onsite Hardware Engineer (L2/3) to support critical infrastructure at a major customer site in Southampton. This hands-on role focuses on hardware diagnostics, maintenance and repair across IBM mainframes, tape systems, storage arrays and server platforms.

Based onsite in Southampton, you will work within a dedicated CDW workshop and across machine rooms. The 12-month fixed-term contract includes a £4,800 per year company car allowance and opportunities to grow within a

Qualifications

• Hardware repair and maintenance experience within enterprise environments.
• Strong fault‑finding and troubleshooting skills.
• Excellent communication and customer‑facing skills.

Responsibilities

• Providing onsite hardware support for enterprise infrastructure and bespoke systems.
• Diagnosing, repairing and maintaining IBM Mainframes, tape systems, storage arrays and server platforms.
• Supporting legacy and modern hardware including PCs, printers and custom-built systems.
• Applying electro‑mechanical repair techniques and soldering skills to specialist equipment.
• Troubleshooting and resolving hardware faults within critical operational environments.
• Building strong relationships with customer stakeholders and attending technical meetings.
• Following and improving documented processes and contributing to technical knowledge sharing.
• Working independently while collaborating with wider engineering and support teams.

Job description

CDW is seeking an Onsite Hardware Engineer (L2/3) to support critical infrastructure at a major customer site in Southampton. This hands-on role focuses on hardware diagnostics, maintenance and repair across IBM mainframes, tape systems, storage arrays and server platforms.

Based onsite in Southampton, you will work within a dedicated CDW workshop and across machine rooms. The 12-month fixed-term contract includes a £4,800 per year company car allowance and opportunities to grow within a