Data Center Engineer

Click Recruitment; England; On-site; GBP 34,000 - 40,000; Full time

Benefits offered by this job

Overtime opportunities

Shift allowance

Job summary

A recruitment agency is seeking a Hardware Break Fix Data Centre Engineer in South London. You will provide server hardware support in a multi-vendor environment, primarily dealing with HPE and Dell servers. Responsibilities include installations, maintenance, and managing customer relationships. The ideal candidate will have 2-10+ years of Data Centre engineering experience. Competitive salary of £34K/£40K p.a. is offered, with opportunities for overtime.

Qualifications

• Good level of hardware Break Fix experience.
• Must have a good level knowledge of HPE Proliant & Dell Servers.
• Experience of other Data Centre environment tasks such as patch cabling.

Responsibilities

• Handle hardware installations, maintenance, and repairs on customer equipment.
• Build strong customer relationships and manage complex customer problems.
• Ensure all calls are resolved within the agreed SLA.

Skills

Hardware Break Fix experience

Knowledge of HPE Proliant servers

Knowledge of Dell servers

Experience in Data Centre tasks

Good knowledge of Service Now (SNOW)

Understanding of ESD working practice

Knowledge of Health & Safety

Job description

Base pay range

Direct message the job poster from Click Recruitment

Hardware Break Fix Data Centre Engineer – South London – £34K/£40K p.a. (dep on exp.)

We are recruiting a Hardware Break Fix Data Centre Engineer to join a busy DCE team, the role will primarily involve providing Server hardware support across a multi-vendor environment, (mainly HPE & Dell servers).

You will also be involved in Data Centre facility activities such as but not limited to IMAC\D (Install, Move And Change, decommissioning) work, escorting external resources, requesting access, goods in/out.

Responsibilities

• Hardware installations, maintenance, and repairs on customer equipment.
• Be able to build strong customer relationships. So need the ability to manage complex customer problems.
• Maintaining a high level of customer satisfaction by clarifying customer needs and ensuring that they are met. Handles customer-relations problems promptly and appropriately.
• To ensuring all calls are resolved within the agreed SLA, ensuring calls are escalated when required and customers are updated, until the call is resolved and closed.
• Communicating at all levels both written and verbal.
• Displaying calmness and the ability to solve problems under pressure.

Qualifications

• Good level of hardware Break Fix experience.
• Must have a good level knowledge of HPE Proliant & Dell Servers.
• Experience of other DC environment tasks such as patch cabling etc.
• Good knowledge of Service Now (SNOW).
• Sound knowledge of ESD working practice.
• Sound knowledge of general Health & Safety.

The team provide support cover 24/7 365 based on 12hr shifts – shift allowance, plus plenty of opportunity for overtime work.

We are looking for all levels of engineer from 2-10+ years DC Engineering experience. Client vendor based Training programmes are available to upskill in any gaps as long as you have core DC support experience.

Interviews ASAP – Start ASAP!