Onsite Delivery & Workforce Engagement Consultant (Hybrid)

Manpower Internal Recruitment; England; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Hybrid work (3 days in office, 2 days

28 days holiday rising to 27 +Birthday

Private medical & dental

Pension

Early finish Fridays

Volunteer days & discounts

Job summary

Manpower is seeking a Delivery Consultant to join our team, supporting a leading FMCG. You will be the key link between our client and contingent workforce, providing day-to-day operational support, driving workforce engagement, and ensuring fulfilment and service excellence.

This is a role suited to someone who thrives on building strong relationships, solving problems, and delivering an exceptional experience for both clients and associates.

Qualifications

• Strong people skills with the ability to build rapport quickly.
• Confident handling sensitive conversations and resolving issues at pace.
• Highly organised with good attention to detail.
• Resilient, adaptable and effective in fast-paced operational environments.
• Experience in a client focused environment or in a temporary workforce management setting is strongly desirable.

Responsibilities

• Be the primary onsite contact for associates, maintaining strong daily visibility.
• Build trusted relationships to support engagement, welfare and retention.
• Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).
• Promote a positive safety culture.
• Deliver or support site inductions and onboarding.
• Work with the central recruitment team to maintain a strong, compliant talent pipeline.
• Identify and raise issues affecting fulfilment (e.g., skill gaps, attendance patterns).
• Support monitoring of driver compliance (WTD, licence checks, shift patterns).
• Maintain strong relationships with Managers and site leadership.
• Provide updates on workforce sentiment, risk areas and operational pressures.
• Escalate wellbeing and safety concerns.
• Contribute to continuous improvement and consistent service delivery.
• Support payroll accuracy and timely submission.
• Maintain accurate workforce and ER records.
• Produce basic MI on attendance, performance and retention.
• Ensure compliance with client processes and safety standards.

Skills

People skills

Communication

Organisation

Resilience

Client-focused experience

Job description

Manpower is seeking a Delivery Consultant to join our team, supporting a leading FMCG. You will be the key link between our client and contingent workforce, providing day-to-day operational support, driving workforce engagement, and ensuring fulfilment and service excellence.

This is a role suited to someone who thrives on building strong relationships, solving problems, and delivering an exceptional experience for both clients and associates.