Onsite Delivery Consultant: Workforce & Client Engagement

Manpower; Kingston upon Thames; Presencial; GBP 28 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Birthday off

Pension

Holiday allowance

Bonus scheme

Resumo da oferta

Manpower is seeking a Delivery Consultant to join our team in Kingston upon Thames, supporting a leading FMCG client. You will be the key on‑site link between the client and contingent workforce, ensuring day‑to‑day operations run smoothly and KPIs/SLAs are met.

You will engage with the client and associates, manage welfare and attendance, coordinate inductions, and contribute to continuous improvement while upholding safety and compliance standards.

Qualificações

• Strong people skills with the ability to build rapport quickly.
• Confident handling sensitive conversations and resolving issues at pace.
• Highly organised with good attention to detail.
• Resilient, adaptable and effective in fast‑paced operational environments.
• Experience in a client focused environment or in a temporary workforce management setting is strongly desirable.

Responsabilidades

• Be the primary onsite contact for associates, maintaining strong daily visibility.
• Build trusted relationships to support engagement, welfare and retention.
• Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).
• Promote a positive safety culture.
• Deliver or support site inductions and onboarding.
• Work with the central recruitment team to maintain a strong, compliant talent pipeline.
• Identify and elevate issues affecting fulfilment (e.g., skill gaps, attendance patterns).
• Support monitoring of driver compliance (WTD, licence checks, shift patterns).

Conhecimentos

People skills

Communication

Organisation

Resilience

Fast-paced

Descrição da oferta de emprego

Manpower is seeking a Delivery Consultant to join our team in Kingston upon Thames, supporting a leading FMCG client. You will be the key on‑site link between the client and contingent workforce, ensuring day‑to‑day operations run smoothly and KPIs/SLAs are met.

You will engage with the client and associates, manage welfare and attendance, coordinate inductions, and contribute to continuous improvement while upholding safety and compliance standards.