Onsite 2nd Line IT Support (Peterborough) - 3-Month Contract

Reed Technology; Peterborough; On-site; GBP 19,000 - 28,000; Full time

Job summary

Reed Technology in Peterborough (onsite) is seeking a 2nd Line IT Support Engineer to join a busy IT team within a school environment. You will provide day-to-day technical support for staff and students, ensuring a high-quality IT service.

You will work hands-on with Microsoft technologies, resolve escalated tickets, support infrastructure projects, and help develop junior team members. This is a 3-month contract with an onsite role and DBS requirement.

Qualifications

• Experience delivering 2nd/advanced level IT support in a school environment or similar.

Responsibilities

• Provide 2nd line support for staff and students across the school.
• Troubleshoot hardware, software, network and system issues.
• Support and administer Microsoft 365, Windows and Active Directory environments.
• Assist with SCCM administration, software deployments and device management.
• Collaborate with IT Manager on infrastructure projects and junior staff development.

Skills

2nd line IT support

Microsoft technologies

Microsoft 365

Active Directory

SCCM

Infrastructure projects

Mentor juniors

Tools

Microsoft 365

Windows

Active Directory

SCCM

Job description

Reed Technology in Peterborough (onsite) is seeking a 2nd Line IT Support Engineer to join a busy IT team within a school environment. You will provide day-to-day technical support for staff and students, ensuring a high-quality IT service.

You will work hands-on with Microsoft technologies, resolve escalated tickets, support infrastructure projects, and help develop junior team members. This is a 3-month contract with an onsite role and DBS requirement.