Online Store Manager: Lead Picks, Schedules & Service

Asda Stores Ltd; Barking; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Colleague discount

Company pension

Wellbeing support

Discounts on Asda services

Job summary

Asda Stores Ltd is seeking an Online Manager in Barking to lead the in-store online operation, ensuring efficient rota planning and resource allocation for pickers and drivers. You will drive availability, accuracy, and customer satisfaction while guiding the team through change and process improvements.

The role requires a proven track record in online retail leadership, strong organisational skills, and flexibility to work varied shifts, including weekends and evenings.

Qualifications

• Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
• Operational knowledge of online retail.
• Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Oversee online operation in-store and coordinate rota planning.
• Lead picker and driver resources to maintain picking accuracy.
• Drive trading activity and availability on the shopfloor, delivering strong KPIs.
• Coach and develop the team to foster a customer‑centric, engaging service.

Skills

Strategic planning

Team leadership

Customer service

Change management

Organisational skills

Job description

Asda Stores Ltd is seeking an Online Manager in Barking to lead the in-store online operation, ensuring efficient rota planning and resource allocation for pickers and drivers. You will drive availability, accuracy, and customer satisfaction while guiding the team through change and process improvements.

The role requires a proven track record in online retail leadership, strong organisational skills, and flexibility to work varied shifts, including weekends and evenings.